- Aug 19, 2017
My acer laptop fell from my bed, 3 ft high last night. When I open it there is the window sound but the screen remains black and the backlight is on. When connected to external monitor it projects to the external monitor. I brought my laptop to a shop to assess it and everything was fine except from a small screw that is removed. All the cables are in postion. We don't know what the matter is. Any ideas??? Thank you everyone.