only get 8 bit resolution for display.....help !

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debbyjean

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May 20, 2005
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I picked up a used dell inspirion 1100 laptop (2003 model) that has XP Home installed. The display shows only one option for screen resolution, 8-bit. I have tried updating and then uninstalling and reinstalling the drivers for the Intel GI, but with no change. I have it set up on a wireless network. The GI is a chipset on the motherbord. Am I correct in thinking that I cannot replace this? Can I go and buy a USB video card and plug it in to correct this, disabling the other onboard one? I called a local computer repair shop and they said they should be able to resolve it for about $45 and that it sounds to them like a software issue, not hardware....... any thoughts ?
 
Joined
Mar 9, 2007
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It is much better to consult the manufacturer first before heading down to a local repair shop...But if your planning to purchase an external video card you can disable the onboard video card in your BIOS.
 
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