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Only getting 2 MBps on Windows 10 computer

Discussion in 'Networking' started by TheiMacNoob, Jun 28, 2016.

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  1. TheiMacNoob

    TheiMacNoob Thread Starter

    Joined:
    Jun 28, 2016
    Messages:
    1
    Hello,

    So I pay for 50-60 Mbps internet and yet I get 2 MBps. This is only on my computer. On my iMac i get up to 8 MBps! I use WiFi and have tried a lot. Ive been researching for hours. This also happened on my last computer. I also just reformatted mt PC.

    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 10 Home, 64 bit
    Processor: Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz, Intel64 Family 6 Model 60 Stepping 3
    Processor Count: 8
    RAM: 12225 Mb
    Graphics Card: NVIDIA GeForce GT 730, -2048 Mb
    Hard Drives: C: Total - 932537 MB, Free - 904898 MB; D: Total - 19368 MB, Free - 2428 MB;
    Motherboard: Hewlett-Packard, 2B2C
    Antivirus: Windows Defender, Disabled
     
  2. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,220
    First Name:
    Derek
    what happens when you use an Ethernet ( wired) connection? what speed do you get then
     
  3. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    78,503
    First Name:
    Frank
    What's the model name and complete model number of your HP/Compaq computer?
    What's the exact product number(P/N) on it?

    Go into the Device Manager and then expand the Network Adapters heading.
    What's the exact description of the devices listed there?

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