Only one restore point...I NEED TO DO A SYSTEM RESTORE!!!

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

jekyll800

Thread Starter
Joined
Sep 8, 2013
Messages
6
Ok so i tried downloading a program i definitely shouldn't have tried to download about a week ago and the results of that attempt have led my computer performance completely jacked...mostly in two aspects. My gaming is choppy as hell and so is video playback. Anyways, i have tried doing a system restore but when i open it there is only one system restore point listed from when I updated my system about 2 days ago. I have tried safe mode as a solution as it was suggested on some microsoft support page but that didnt change a thing. How do i restore to a point a week ago? Im so damn confused and im getting extremely aggitated.:mad:
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
82,252
i tried downloading a program i definitely shouldn't have tried to download about a week ago and the results of that attempt have led my computer performance completely jacked
What program are you referring to?

----------------------------------------------------------------------

Go here, then click the large blue "Download Now @ Bleeping Computer" link to download and save AdwCleaner.exe to your desktop.

Close all open windows first, then double-click AdwCleaner.exe to load its main window.

Note: The "Clean" and "Report" buttons will be grayed out for now.

Click the "Scan" button, then allow the scanning process to finish.

Click the "Report" button.

When the log appears, save it.

Return here to your thread, then copy-and-paste the ENTIRE log here.

-------------------------------------------------------------------
 

jekyll800

Thread Starter
Joined
Sep 8, 2013
Messages
6
# Updated 07/09/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Justin - JUSTIN-PC
# Running from : C:\Users\Justin\Downloads\AdwCleaner.exe
# Option : Scan

***** [ Services ] *****

Service Found : CltMngSvc

***** [ Files / Folders ] *****

File Found : C:\END
File Found : C:\Users\Justin\AppData\Roaming\Mozilla\Firefox\Profiles\7eho1du9.default\user.js
File Found : C:\windows\System32\Tasks\DSite
File Found : C:\windows\Tasks\DSite.job
Folder Found C:\Program Files (x86)\Conduit
Folder Found C:\Program Files (x86)\KeyBar_1.14
Folder Found C:\Program Files (x86)\LyricSing
Folder Found C:\Program Files (x86)\SearchProtect
Folder Found C:\ProgramData\apn
Folder Found C:\ProgramData\Ask
Folder Found C:\Users\JACOB\AppData\Local\Temp\boost_interprocess
Folder Found C:\Users\JIll\AppData\Roaming\SearchProtect
Folder Found C:\Users\Justin\AppData\Local\apn
Folder Found C:\Users\Justin\AppData\Local\Conduit
Folder Found C:\Users\Justin\AppData\Local\cre
Folder Found C:\Users\Justin\AppData\Local\Temp\apn
Folder Found C:\Users\Justin\AppData\Local\Temp\AskSearch
Folder Found C:\Users\Justin\AppData\Local\Temp\boost_interprocess
Folder Found C:\Users\Justin\AppData\LocalLow\Conduit
Folder Found C:\Users\Justin\AppData\LocalLow\KeyBar_1.14
Folder Found C:\Users\Justin\AppData\Roaming\DSite
Folder Found C:\Users\Justin\AppData\Roaming\SearchProtect

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Found : HKCU\Software\APN PIP
Key Found : HKCU\Software\AppDataLow\Software\Conduit
Key Found : HKCU\Software\AppDataLow\Software\KeyBar_1.14
Key Found : HKCU\Software\AppDataLow\Software\SmartBar
Key Found : HKCU\Software\AppDataLow\Toolbar
Key Found : HKCU\Software\Conduit
Key Found : HKCU\Software\dsiteproducts
Key Found : HKCU\Software\InstallCore
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{DA51D4F6-3E7E-4EF8-B400-9198E0874606}
Key Found : HKCU\Software\SearchProtect
Key Found : [x64] HKCU\Software\APN PIP
Key Found : [x64] HKCU\Software\Conduit
Key Found : [x64] HKCU\Software\dsiteproducts
Key Found : [x64] HKCU\Software\InstallCore
Key Found : [x64] HKCU\Software\SearchProtect
Key Found : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{7A4CC00F-474B-4E6C-9B78-EF07E28BF8C2}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{DA51D4F6-3E7E-4EF8-B400-9198E0874606}
Key Found : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Found : HKLM\SOFTWARE\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}
Key Found : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Found : HKLM\SOFTWARE\Classes\Toolbar.CT3291327
Key Found : HKLM\Software\Conduit
Key Found : HKLM\Software\KeyBar_1.14
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{24768B45-95E5-4A2E-9528-8B3D3FC68DC9}
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{D81C5DA1-0092-46F3-99EB-867DDE9613FA}
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\ApnSetup_RASAPI32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\ApnSetup_RASMANCS
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASAPI32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASMANCS
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\apntoolbarinstaller_RASAPI32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\apntoolbarinstaller_RASMANCS
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\askpartnercobrandingtool_RASAPI32
Key Found : HKLM\SOFTWARE\Microsoft\tracing\askpartnercobrandingtool_RASMANCS
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\UpdateTask_RASAPI32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\UpdateTask_RASMANCS
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DA51D4F6-3E7E-4EF8-B400-9198E0874606}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7A4CC00F-474B-4E6C-9B78-EF07E28BF8C2}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KeyBar_1.14 Toolbar
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SearchProtect
Key Found : HKLM\Software\PIP
Key Found : HKLM\Software\SearchProtect
Value Found : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{DA51D4F6-3E7E-4EF8-B400-9198E0874606}]
Value Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [SearchProtect]
Value Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{DA51D4F6-3E7E-4EF8-B400-9198E0874606}]
Value Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{DA51D4F6-3E7E-4EF8-B400-9198E0874606}]
Value Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [SearchProtectAll]

***** [ Browsers ] *****

-\\ Internet Explorer v10.0.9200.16660


-\\ Mozilla Firefox v

[ File : C:\Users\Justin\AppData\Roaming\Mozilla\Firefox\Profiles\7eho1du9.default\prefs.js ]


[ File : C:\Users\JACOB\AppData\Roaming\Mozilla\Firefox\Profiles\nk27terg.default\prefs.js ]


[ File : C:\Users\JIll\AppData\Roaming\Mozilla\Firefox\Profiles\6rj861k3.default\prefs.js ]


-\\ Google Chrome v29.0.1547.66

[ File : C:\Users\Justin\AppData\Local\Google\Chrome\User Data\Default\preferences ]


[ File : C:\Users\JACOB\AppData\Local\Google\Chrome\User Data\Default\preferences ]


[ File : C:\Users\JIll\AppData\Local\Google\Chrome\User Data\Default\preferences ]


*************************

AdwCleaner[R0].txt - [5550 octets] - [08/09/2013 13:37:50]

########## EOF - C:\AdwCleaner\AdwCleaner[R0].txt - [5610 octets] ##########
 

jekyll800

Thread Starter
Joined
Sep 8, 2013
Messages
6
I cleaned it and restarted the computer and this is the report it gave me when I got back on:

# AdwCleaner v3.003 - Report created 08/09/2013 at 13:43:25
# Updated 07/09/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Justin - JUSTIN-PC
# Running from : C:\Users\Justin\Downloads\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****

Service Deleted : CltMngSvc

***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\apn
Folder Deleted : C:\ProgramData\Ask
Folder Deleted : C:\Program Files (x86)\Conduit
Folder Deleted : C:\Program Files (x86)\LyricSing
Folder Deleted : C:\Program Files (x86)\SearchProtect
Folder Deleted : C:\Program Files (x86)\KeyBar_1.14
Folder Deleted : C:\Users\Justin\AppData\Local\apn
Folder Deleted : C:\Users\Justin\AppData\Local\Conduit
Folder Deleted : C:\Users\Justin\AppData\Local\cre
Folder Deleted : C:\Users\Justin\AppData\Local\Temp\apn
Folder Deleted : C:\Users\Justin\AppData\Local\Temp\AskSearch
Folder Deleted : C:\Users\Justin\AppData\Local\Temp\boost_interprocess
Folder Deleted : C:\Users\Justin\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Justin\AppData\LocalLow\KeyBar_1.14
Folder Deleted : C:\Users\Justin\AppData\Roaming\DSite
Folder Deleted : C:\Users\Justin\AppData\Roaming\SearchProtect
Folder Deleted : C:\Users\JACOB\AppData\Local\Temp\boost_interprocess
Folder Deleted : C:\Users\JIll\AppData\Roaming\SearchProtect
File Deleted : C:\END
File Deleted : C:\Users\Justin\AppData\Roaming\Mozilla\Firefox\Profiles\7eho1du9.default\user.js
File Deleted : C:\windows\Tasks\DSite.job
File Deleted : C:\windows\System32\Tasks\DSite

***** [ Shortcuts ] *****


***** [ Registry ] *****

Value Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [SearchProtect]
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\ApnSetup_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\ApnSetup_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apntoolbarinstaller_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apntoolbarinstaller_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\askpartnercobrandingtool_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\tracing\askpartnercobrandingtool_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\UpdateTask_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\UpdateTask_RASMANCS
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [SearchProtectAll]
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3291327
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DA51D4F6-3E7E-4EF8-B400-9198E0874606}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7A4CC00F-474B-4E6C-9B78-EF07E28BF8C2}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DA51D4F6-3E7E-4EF8-B400-9198E0874606}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{DA51D4F6-3E7E-4EF8-B400-9198E0874606}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7A4CC00F-474B-4E6C-9B78-EF07E28BF8C2}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{24768B45-95E5-4A2E-9528-8B3D3FC68DC9}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{D81C5DA1-0092-46F3-99EB-867DDE9613FA}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{DA51D4F6-3E7E-4EF8-B400-9198E0874606}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{DA51D4F6-3E7E-4EF8-B400-9198E0874606}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{DA51D4F6-3E7E-4EF8-B400-9198E0874606}]
Key Deleted : HKCU\Software\APN PIP
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\dsiteproducts
Key Deleted : HKCU\Software\InstallCore
Key Deleted : HKCU\Software\SearchProtect
Key Deleted : HKCU\Software\AppDataLow\Toolbar
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
Key Deleted : HKCU\Software\AppDataLow\Software\KeyBar_1.14
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\PIP
Key Deleted : HKLM\Software\SearchProtect
Key Deleted : HKLM\Software\KeyBar_1.14
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SearchProtect
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KeyBar_1.14 Toolbar

***** [ Browsers ] *****

-\\ Internet Explorer v10.0.9200.16660


-\\ Mozilla Firefox v

[ File : C:\Users\Justin\AppData\Roaming\Mozilla\Firefox\Profiles\7eho1du9.default\prefs.js ]


[ File : C:\Users\JACOB\AppData\Roaming\Mozilla\Firefox\Profiles\nk27terg.default\prefs.js ]


[ File : C:\Users\JIll\AppData\Roaming\Mozilla\Firefox\Profiles\6rj861k3.default\prefs.js ]


-\\ Google Chrome v29.0.1547.66

[ File : C:\Users\Justin\AppData\Local\Google\Chrome\User Data\Default\preferences ]


[ File : C:\Users\JACOB\AppData\Local\Google\Chrome\User Data\Default\preferences ]


[ File : C:\Users\JIll\AppData\Local\Google\Chrome\User Data\Default\preferences ]


*************************

AdwCleaner[R0].txt - [5710 octets] - [08/09/2013 13:37:50]
AdwCleaner[S0].txt - [5576 octets] - [08/09/2013 13:43:25]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [5636 octets] ##########
 

blues_harp28

Trusted Advisor
Spam Fighter
Joined
Jan 9, 2005
Messages
19,095
Run AdwCleaner again - to make sure that all is clean.
Post the log file.
While you are here ..
Download Security Check by screen317 from.
http://screen317.spywareinfoforum.org/
Or
http://www.bleepingcomputer.com/download/securitycheck/

Save it to your Desktop.
Double click the install icon.
If using Vista - Win 7 - right click the install icon and select "Run as Administrator"
A command Prompt window will open.
Let it scan the Pc - press any key when asked.
It should now open in Notepad.
Copy and Paste the result of the scan in the reply box below.

The saved log will be called checkup.txt.
 

jekyll800

Thread Starter
Joined
Sep 8, 2013
Messages
6
# AdwCleaner v3.003 - Report created 08/09/2013 at 15:55:03
# Updated 07/09/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Justin - JUSTIN-PC
# Running from : C:\Users\Justin\Downloads\AdwCleaner (1).exe
# Option : Scan

***** [ Services ] *****


***** [ Files / Folders ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****


***** [ Browsers ] *****

-\\ Internet Explorer v10.0.9200.16660


-\\ Mozilla Firefox v

[ File : C:\Users\Justin\AppData\Roaming\Mozilla\Firefox\Profiles\7eho1du9.default\prefs.js ]


[ File : C:\Users\JACOB\AppData\Roaming\Mozilla\Firefox\Profiles\nk27terg.default\prefs.js ]


[ File : C:\Users\JIll\AppData\Roaming\Mozilla\Firefox\Profiles\6rj861k3.default\prefs.js ]


-\\ Google Chrome v29.0.1547.66

[ File : C:\Users\Justin\AppData\Local\Google\Chrome\User Data\Default\preferences ]


[ File : C:\Users\JACOB\AppData\Local\Google\Chrome\User Data\Default\preferences ]


[ File : C:\Users\JIll\AppData\Local\Google\Chrome\User Data\Default\preferences ]


*************************

AdwCleaner[R0].txt - [5710 octets] - [08/09/2013 13:37:50]
AdwCleaner[R1].txt - [1188 octets] - [08/09/2013 15:55:03]
AdwCleaner[S0].txt - [5716 octets] - [08/09/2013 13:43:25]

########## EOF - C:\AdwCleaner\AdwCleaner[R1].txt - [1308 octets] ##########
 

blues_harp28

Trusted Advisor
Spam Fighter
Joined
Jan 9, 2005
Messages
19,095
Ok - download Security Check by screen317 from.
http://screen317.spywareinfoforum.org/
Or
http://www.bleepingcomputer.com/download/securitycheck/

Save it to your Desktop.
Double click the install icon.
If using Vista - Win 7 - right click the install icon and select "Run as Administrator"
A command Prompt window will open.
Let it scan the Pc - press any key when asked.
It should now open in Notepad.
Copy and Paste the result of the scan in the reply box below.

The saved log will be called checkup.txt.
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
82,252
Problems gone. Thanks for the help. You are a godsend haha
You're welcome, but we're not done yet.

After you complete the instructions in post #8, do the following in the order that they're listed.

-----------------------------------------------------------

Download and save and then install the free version of

Malwarebytes Anti-Malware 1.75.0.1300

SUPERAntiSpyware 5.6.0.1032

Make sure to update their definition files during the install process.

Make sure to uncheck and decline to install any extras, such as toolbars and homepages, they may offer.

Make sure to uncheck and decline to use the "Pro" or "Trial" version, if it's offered.

After they're installed and updated, restart the computer.

-----------------------------------------------------------

Start Malwarebytes Anti-Malware.

Click "Scanner(tab) - Perform quick scan - Scan".

If infections or problems are found during the scan, the number of them will be highlighted in red.

When the scan is finished, click "Show Results".

Make sure that EVERYTHING is selected, then click "Remove Selected".

If you're prompted to restart to finish the removal process, click "Yes".

Start Malwarebytes Anti-Malware again.

Click "Logs"(tab).

Highlight the scan log entry, then click "Open".

When the scan log appears in Notepad, copy-and-paste it here.

-----------------------------------------------------------

Start SUPERAntiSpyware.

Select the "Quick Scan" option, then click "Scan your Computer".

If infections or problems are found during the scan, a list will appear and the number of them will be highlighted in red.

When the scan is finished and the scan summary window appears, click "Continue".

Make sure that EVERYTHING in the list is selected, then click "Remove Threats".

Click "OK - Finish".

If you're prompted to restart to finish the removal process, do so.

Start SUPERAntiSpyware again.

Click "View Scan Logs".

Highlight the scan log entry, then click "View Selected Log".

When the scan log appears in Notepad, copy-and-paste it here.

-----------------------------------------------------------
 

jekyll800

Thread Starter
Joined
Sep 8, 2013
Messages
6
Results of screen317's Security Check version 0.99.73
Windows 7 Service Pack 1 x64 (UAC is enabled)
Internet Explorer 10
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
System Shield
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
System Shield 4 AntiVirus & AntiSpyware
Spybot - Search & Destroy
Java(TM) 6 Update 25
Java version out of Date!
Adobe Flash Player 11.8.800.94
Google Chrome 29.0.1547.62
Google Chrome 29.0.1547.66
````````Process Check: objlist.exe by Laurent````````
Norton ccSvcHst.exe
Spybot Teatimer.exe is disabled!
Common Files Authentium AntiVirus5 vsedsps.exe
Common Files Authentium AntiVirus5 vseamps.exe
iolo Common Lib ioloServiceManager.exe
iolo System Shield ioloSSTray.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 16% Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
82,252
Uninstall Spybot - Search & Destroy.

Java 6 Update 25 needs to be uninstalled and then replaced with Java 7 Update 25.

--------------------------------------------------

Have you done any of post #9?

--------------------------------------------------
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Members online

Top