1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

OOps I think i need a tech

Discussion in 'Hardware' started by WillyH, Jan 30, 2007.

Thread Status:
Not open for further replies.
Advertisement
  1. WillyH

    WillyH Thread Starter

    Joined:
    Mar 20, 2006
    Messages:
    38
    Hi fellow humans etc...
    I just bought a used Packard bell pc. It has a video card in it. When I loaded xp on it ,it would not recognize the built in card. I managed to install windows using the added card but then it would not show up on the monitor until i put the monitor cable on the built in card. So I got it working but I was not able to run NhL 2006 on it so my son ,who owned it originally(2 owners ago) took the added cards disc and loaded a different driver on it. Now both cards will not send to the monitor. Eric, My son, said he had to wire it up to his tv to make it work before. I don't have the cable for that. Question, how do I get it to work on the monitor now. The mouse shows up on the black screen when hooked to the original video card but the window is split. so I can run the mouse off the screen. Eric thinks the new driver has told the pc to go to the tv (which is not there) ?????????
     
  2. GripS

    GripS

    Joined:
    Apr 30, 2005
    Messages:
    2,113
    Does the system display a post screen or splash screen from the manufacturer at startup? If you see this then it will make it easy. Just after either the post or splash screen (right before it goes to boot windows) tap the 'F8' key and select 'safe mode'. This will use the standard windows VGA driver and should allow you to see a display that will allow you to uninstall any drivers that may have caused the issue. More recent machines with on-board video will automatically switch off if you add a video card. However some machines need to have the on-board video disabled in the BIOS.

    Try this:

    1.Boot into safe mode using the 'F8' key right before windows goes to boot.
    2.In safe mode uninstall the video card drivers.
    3.Shut down the system. Pull the video card out.
    4.Fire up the system normally using the on-board video(video should look normal at this point)
    5.Download the latest video card driver from the chipset manufacturer website. This will likely be either www.nvidia.com or www.amd.com( ati cards).
    6.Shut it down again. Install video card.
    7.Fire up the system and when the 'new hardware detection wizard' pops up click 'cancel'
    8.Install video card drivers.
    9.Reboot.

    If that doesn't work then i would look at the manual from the manufacturer of the PC on how to disable the on-board video.
     
  3. twizzie

    twizzie

    Joined:
    Dec 28, 2006
    Messages:
    482
    thats some good advice, also don't forget when you're downloading the driver save it to an easily accesible temp. file. For example, when you click the link, a little box should come up and ask you "open" "save" or "cancel". Click save, and when it opens the my computer window up create a file where you can easily go back to, and place the download in the file, so when u need it its right there.
     
  4. WillyH

    WillyH Thread Starter

    Joined:
    Mar 20, 2006
    Messages:
    38
    I don't get the opportunity to safe mode.The only thing the monitor does is a quick light flicks at the center and then we are black forever.
     
  5. twizzie

    twizzie

    Joined:
    Dec 28, 2006
    Messages:
    482
    But is the system still on?
     
  6. WillyH

    WillyH Thread Starter

    Joined:
    Mar 20, 2006
    Messages:
    38
    Sorry guys. Got distracted. I managed to get the pc to boot using F8 even though there was nothing on the screen. Did a system restre and we are working. Through a series of moves I found out the ethernet card was pooched so I put another one in. Now I am trying to get the vidio card working but so far I can't get the driver to work. It seems to take a long time to load off the disc and there is no sign that the harddrive is doing anything. Not sure what to do.
     
  7. twizzie

    twizzie

    Joined:
    Dec 28, 2006
    Messages:
    482
    so let me get this straight, your objective as of now is to fix the video card driver?
     
  8. Leec65

    Leec65

    Joined:
    Jan 11, 2007
    Messages:
    268
    did you just delete the drive or did you use a driver cleaner on them
     
  9. WillyH

    WillyH Thread Starter

    Joined:
    Mar 20, 2006
    Messages:
    38
    Sorry again.
    I managed to get the whole thing working. I downloaded the proper driver form driver guide but it did not work. Then I went onto the install disc and tried to reinstall the driver(it had the same name) It said the original was older so I figured maybe the updated one was not compatible. so every time it asked me about installing the older one I said yes. When it was finnished it worked. However the games I originally wanted to install said I need to update the driver. ???? I think I am stuck.seeing as the updated driver would not work.(n)
     
  10. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/539786

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice