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Open office 4.1.1 error

Discussion in 'Windows 8' started by ralph888, May 22, 2015.

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  1. ralph888

    ralph888 Thread Starter

    Sep 1, 2007
    Tech Support Guy System Info Utility version
    OS Version: Microsoft Windows 8.1, 64 bit
    Processor: AMD Athlon(tm) II X4 630 Processor, AMD64 Family 16 Model 5 Stepping 2
    Processor Count: 4
    RAM: 3839 Mb
    Graphics Card: ATI Radeon HD 4200 (Microsoft Corporation - WDDM v1.1), 256 Mb
    Hard Drives: C: Total - 702932 MB, Free - 657611 MB; D: Total - 12368 MB, Free - 1467 MB;
    Motherboard: FOXCONN, 2AB1
    Antivirus: Norton 360, Updated and Enabled

    I get an error message saying, General input/output error.
    I did some trouble shooting and found these instructions.On a Windows® computer, copy from
    1.C:\Program Files\OpenOffice.org<release>\presets\basic
    2. C:\Documents and Settings\<username>\Application Data\OpenOffice.org<release>\user\basic
    I am able to do #1. But where it says to #2 I can not figure that out. Help would be appreciated. Thank You
    Last edited: May 22, 2015
  2. TerryNet

    TerryNet Moderator

    Mar 23, 2005
    First Name:
    Sounds like those instructions were written in the days of Windows XP. In place of the portion C:\Documents and Settings\<username>\Application Data\ try
    C:\Users\<username>\AppData\Roaming\. I'm guessing on "Roaming"; it may be "Local" instead.
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