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Discussion in 'Virus & Other Malware Removal' started by STANGWILL182, Apr 2, 2010.

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  1. STANGWILL182

    STANGWILL182 Thread Starter

    Joined:
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    Just today my Dell desktop started not opeing any programs or files. When ever I click on one of the icons it just brings up a box asking which program i should open it with. It does the same thing when i try to open a program from start and Firefox.

    I also cannot click on anything in Control panel...I get the following error:


    C:\WINDOWS\system32\rundll32.exe

    Application not found.

    ????
    I ran in safe mode, malware bytes, superantispyware, cwshredder, my mcaffe antivirus...and all found nothing! When in safe mode i can click on programs but when searching for anything in Firefox it redirects me to some spam site.

    Any help would be greatly appreciated.
     
  2. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
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    Messages:
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    Hi and welcome

    Try this registry fix EXEFIX: http://winhelponline.com/fileasso/exefix_vista.zip

    Unzip the fix and extract the .REG file to the Desktop.
    Right click the REG file and choose Merge.

    Note: You need to be an Administrator to apply this fix.

    Restart the PC.
     
  3. STANGWILL182

    STANGWILL182 Thread Starter

    Joined:
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    Tried it out with no such luck...any other ideas???
     
  4. Cheeseball81

    Cheeseball81 Retired Moderator

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    What operating system do you have?
     
  5. STANGWILL182

    STANGWILL182 Thread Starter

    Joined:
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    I have a dell desktop running Windows XP with SP3. I have been unable to open any programs as stated earlier but i just went to my recycle bin and right clicked the run CCleaner from the recycle bin. It opened up the CCleaner in the task bar and i was able to run it that way. I did a memory clean then registry clean and viola. I could once again open programs...i also had installed that exefix you suggested. Now that i can open programs and Firefox, i have a popup everytime I open something asking what user too pen program with and to uncheck box if i dont want to be protected from virus's. ??? I'm just happy i can open programs again. But i feel like there is still something that has a hold of my computer...
     
  6. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
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    You may be infected. Lately we have been seeing alot of infections cause this problem with exe files.

    Click here to download HJTInstall.exe
    • Save HJTInstall.exe to your desktop.
    • Doubleclick on the HJTInstall.exe icon on your desktop.
    • By default it will install to C:\Program Files\Trend Micro\HijackThis .
    • Click on Install.
    • It will create a HijackThis icon on the desktop.
    • Once installed, it will launch Hijackthis.
    • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
    • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
    • Come back here to this thread and Paste the log in your next reply.
    • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.
     
  7. STANGWILL182

    STANGWILL182 Thread Starter

    Joined:
    Apr 2, 2010
    Messages:
    6
    Here we go...

    Logfile of Trend Micro HijackThis v2.0.3 (BETA)
    Scan saved at 10:26:42 AM, on 4/5/2010
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\AVG\AVG9\avgchsvx.exe
    C:\Program Files\AVG\AVG9\avgrsx.exe
    C:\Program Files\AVG\AVG9\avgcsrvx.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\AVG\AVG9\avgwdsvc.exe
    C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
    C:\Program Files\LogMeIn\x86\RaMaint.exe
    C:\Program Files\LogMeIn\x86\LogMeIn.exe
    C:\Program Files\AVG\AVG9\avgnsx.exe
    C:\Program Files\LogMeIn\x86\LMIGuardian.exe
    C:\Program Files\Common Files\Motive\McciCMService.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Sling Media\SlingAgent\SlingAgentService.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
    C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
    C:\WINDOWS\system32\hphmon04.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Verizon\McciTrayApp.exe
    C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
    C:\PROGRA~1\AVG\AVG9\avgtray.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    C:\Program Files\LogMeIn\x86\LMIGuardian.exe
    C:\Program Files\Verizon Wireless\V CAST Music Essentials Manager\V CAST Music Monitor.exe
    C:\WINDOWS\system32\HPHipm11.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Verizon\McciBrowser.exe
    C:\Program Files\LogMeIn\x86\LogMeIn.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\TrendMicro\HiJackThis\HiJackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
    R3 - URLSearchHook: (no name) - {A3BC75A2-1F87-4686-AA43-5347D756017C} - (no file)
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
    O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
    O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
    O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\system32\hphmon04.exe
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [Verizon_McciTrayApp] "C:\Program Files\Verizon\McciTrayApp.exe"
    O4 - HKLM\..\Run: [LogMeIn GUI] "C:\Program Files\LogMeIn\x86\LogMeInSystray.exe"
    O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - Startup: V CAST Music Monitor.lnk = C:\Program Files\Verizon Wireless\V CAST Music Essentials Manager\V CAST Music Monitor.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemyfios.verizon.net/sdcCommon/download/FIOS/tgctlcm.cab
    O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_2.3.4.105.cab
    O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing)
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
    O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: AVG Security Toolbar Service - Unknown owner - C:\Program Files\AVG\AVG9\Toolbar\ToolbarBroker.exe
    O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
    O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\RaMaint.exe
    O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LogMeIn.exe
    O23 - Service: McciCMService - Alcatel-Lucent - C:\Program Files\Common Files\Motive\McciCMService.exe
    O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\system32\HPHipm11.exe
    O23 - Service: SlingAgentService - Sling Media Inc. - C:\Program Files\Sling Media\SlingAgent\SlingAgentService.exe

    --
    End of file - 7090 bytes
     
  8. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    Well the log looks okay but let's run this

    [​IMG] Please download Malwarebytes' Anti-Malware from Here.

    Double Click mbam-setup.exe to install the application.
    • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    • If an update is found, it will download and install the latest version.
    • Once the program has loaded, select "Perform Quick Scan", then click Scan.
    • The scan may take some time to finish,so please be patient.
    • When the scan is complete, click OK, then Show Results to view the results.
    • Make sure that everything is checked, and click Remove Selected.
    • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
    • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
    • Copy&Paste the entire report in your next reply.
    Extra Note:

    If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediatly.
     
  9. STANGWILL182

    STANGWILL182 Thread Starter

    Joined:
    Apr 2, 2010
    Messages:
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    Well i ran it and it came back with nothing found...It seems to be working ok now. It was just very weird that it froze up like that all of a sudden. Here is the mbam log file just in case...

    Malwarebytes' Anti-Malware 1.45
    www.malwarebytes.org

    Database version: 3930

    Windows 5.1.2600 Service Pack 3
    Internet Explorer 8.0.6001.18702

    4/5/2010 11:16:58 AM
    mbam-log-2010-04-05 (11-16-58).txt

    Scan type: Quick scan
    Objects scanned: 137402
    Time elapsed: 9 minute(s), 29 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    (No malicious items detected)
     
  10. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
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    Messages:
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    Alrighty (y) well, keep us posted within the next couple of days just in case it acts up again
     
  11. STANGWILL182

    STANGWILL182 Thread Starter

    Joined:
    Apr 2, 2010
    Messages:
    6
    Will do, thanks alot for the help.
     
  12. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    You're welcome (y)
     
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