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operating problems

Discussion in 'Earlier Versions of Windows' started by paulske, Nov 23, 2001.

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  1. paulske

    paulske Thread Starter

    Joined:
    Nov 23, 2001
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    My Equipment 700 AMD duran using win 98 se with 256 ram

    problem 1. My computer takes over 3 minutes to start up it seems to get stuck on the win98 loadig screen when i do get desktop up screen seems a long time completing tasks ie icons change slowly and wallpaper appears and dissapears.

    2. win explorer locks up sometimes. i get a large amount of illegal action screens and explorer shuts down.

    3 i have gone into accessories/tools and done file check. 3 files come up as corrupt or missing but it wont let me replace from windows disc, i have also tried to reload win 98 over top of windows but says i must upgrade only . can anyone help please
     
  2. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
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    Welcome to the board paulske.

    First question, are you networking or otherwise using a Network card? This is a common cause of boot delays.

    Second, did this problem begin recently, or after any particular install or configuration change?

    It would help us evauluate your setup if you post a "StartupLog". You can download the StartupLog.zip file from the site below, unzip and run it. It will place a file, Startuplog.txt on your desktop.

    Select the entire text of that file and copy it. Then paste it to your next reply. We don't need the stubbpaths.txt

    If you need an unzipped version, there is an Only IE link at the very bottom of the site:

    http://home.earthlink.net/~rmbox/Reticulated/Toys.html
     
  3. paulske

    paulske Thread Starter

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    Nov 23, 2001
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    No iam not on a network or using a network card

    It as been like it for some time but getting steadily worse.

    1. HKLM Run - Registry

    [RegPath]
    "StartUp"


    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "SystemTray"="SysTray.Exe"
    "CountrySelection"="pctptt.exe"
    "SiS KHooker"="C:\\WINDOWS\\SYSTEM\\khooker.exe"
    "PTSNOOP"="ptsnoop.exe"

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MSFS]
    "Installed"="1"

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MAPI]
    "NoChange"="1"
    "Installed"="1"

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\IMAIL]
    "Installed"="1"

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Disabled]
    "WinampAgent"="\"C:\\PROGRAM FILES\\WINAMP\\WINAMPa.exe\""
    "SiS Tray"=""
    "RealTray"="C:\\Program Files\\Real\\RealPlayer\\realplay.exe SYSTEMBOOTHIDEPLAYER"
    "Adaptec DirectCD"="C:\\Program Files\\DirectCD\\DIRECTCD.EXE"


    ==========================================================================
    __________________________________________________________________________

    2. HKCU Run - Registry

    [RegPath]
    "StartUp"

    hope this helps
     
  4. Rollin' Rog

    Rollin' Rog

    Joined:
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    You only got part of the startuplog. With the log open, right click on the page, then "select all", then "copy".

    Make sure it all displays after pasting before sending the reply.
     
  5. paulske

    paulske Thread Starter

    Joined:
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    Messages:
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    -
    ---------- C:\WINDOWS\desktop\StartUp.Log

    Start-Ups checked at 24/11/2001 2:38:33.75
    __________________________________________________________________________
    __________________________________________________________________________

    StartUp Log for Windows 95/98 - Freeware by rmbox
    __________________________________________________________________________
    __________________________________________________________________________

    Comments:

    This is a log of all the programs on your computer that
    are starting automatically every time you start Windows.
    Using this log can be a quick way to spot trojans.

    StartUp Log (version 1.53) - Release Date 8/19/2001

    __________________________________________________________________________
    __________________________________________________________________________

    StartUp Log Index

    1. HKLM Run
    2. HKCU Run
    3. HKLM RunOnce
    4. HKCU RunOnce
    5. HKLM RunServices
    6. HKLM RunServicesOnce
    7. WIN.INI file
    8. SYSTEM.INI file
    9. AUTOEXEC.BAT file
    10. StartUp folder
    11. All Users StartUp
    12. Misc. StartUp Configurations

    __________________________________________________________________________
    __________________________________________________________________________

    The following is a list of your current Start-Ups
    __________________________________________________________________________
    __________________________________________________________________________

    1. HKLM Run - Registry

    [RegPath]
    "StartUp"


    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "SystemTray"="SysTray.Exe"
    "CountrySelection"="pctptt.exe"
    "SiS KHooker"="C:\\WINDOWS\\SYSTEM\\khooker.exe"
    "PTSNOOP"="ptsnoop.exe"

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MSFS]
    "Installed"="1"

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MAPI]
    "NoChange"="1"
    "Installed"="1"

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\IMAIL]
    "Installed"="1"

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Disabled]
    "WinampAgent"="\"C:\\PROGRAM FILES\\WINAMP\\WINAMPa.exe\""
    "SiS Tray"=""
    "RealTray"="C:\\Program Files\\Real\\RealPlayer\\realplay.exe SYSTEMBOOTHIDEPLAYER"
    "Adaptec DirectCD"="C:\\Program Files\\DirectCD\\DIRECTCD.EXE"


    ==========================================================================
    __________________________________________________________________________

    2. HKCU Run - Registry

    [RegPath]
    "StartUp"


    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]


    ==========================================================================
    __________________________________________________________________________

    3. HKLM RunOnce - Registry

    [RegPath]
    "StartUp"


    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]


    ==========================================================================
    __________________________________________________________________________

    4. HKCU RunOnce - Registry

    [RegPath]
    "StartUp"


    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce]


    ==========================================================================
    __________________________________________________________________________

    5. HKLM RunServices - Registry

    [RegPath]
    "StartUp"


    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices]


    ==========================================================================
    __________________________________________________________________________

    6. HKLM RunServicesOnce - Registry

    [RegPath]
    "StartUp"


    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServicesOnce]


    ==========================================================================
    __________________________________________________________________________

    7. WIN.INI File - (c:\windows\win.ini)

    Your win.ini run/load lines should look like run= and load= exclusively.
    There should be nothing to the right of the equal signs.


    These are the run and load lines in your WIN.INI file

    run=

    load=

    ==========================================================================
    __________________________________________________________________________

    8. SYSTEM.INI File - (c:\windows\system.ini)

    Your system.ini shell line should look like shell=Explorer.exe exclusively.
    You should only see Explorer.exe following the equal sign.


    This is the shell line in your SYSTEM.INI file

    shell=Explorer.exe

    ==========================================================================
    __________________________________________________________________________

    9. AUTOEXEC.BAT File - (c:\autoexec.bat)

    (Some trojans have been known to start from this file)


    These are your program startups and set paths in your autoexec.bat file

    SET BLASTER=A220 I5 D1 T4
    C:\CFG801
    C:\DOS801
    @C:\PROGRA~1\GRISOFT\AVG6\bootup.exe
    mode con codepage prepare=((850) C:\WINDOWS\COMMAND\ega.cpi)
    mode con codepage select=850
    keyb uk,,C:\WINDOWS\COMMAND\keyboard.sys

    ==========================================================================
    __________________________________________________________________________

    10. StartUp Folder - (c:\windows\start menu\programs\startup)

    Shortcuts to any program will automatically start when placed here.


    These are the shortcuts located in your StartUp folder

    *(No start-ups found)*

    ==========================================================================
    __________________________________________________________________________

    11. All Users Folder - (c:\windows\all users\start menu\programs\startup)

    Shortcuts to any program will automatically start when placed here.


    These are the shortcuts located in your All Users StartUp folder


    *(No start-ups found)*

    ==========================================================================
    __________________________________________________________________________

    12. Miscellaneous StartUp Configurations

    -============================-
    Registry StartUp Directories
    -============================-

    Should show the Start Menu StartUp and All Users StartUp directories

    .....................................................................

    [1] HKCU - Shell Folders

    HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders

    "Startup"="C:\\Program Files\\Programs\\StartUp"

    .....................................................................

    [2] HKCU - User Shell Folders

    HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders

    "Startup"=hex(2):43,3a,5c,50,72,6f,67,72,61,6d,20,46,69,6c,65,73,5c,50,72,6f,\

    .....................................................................

    [3] HKLM - Shell Folders

    HKLM\Software\Microsoft\Windows\CurrentVersion\explorer\Shell Folders

    "Common Startup"="C:\\WINDOWS\\All Users\\Start Menu\\Programs\\StartUp"

    .....................................................................

    [4] HKLM - User Shell Folders

    HKLM\Software\Microsoft\Windows\CurrentVersion\explorer\User Shell Folders


    .....................................................................

    -=======================-
    Registry Shell Spawning
    -=======================-

    Open Commands for Executable File Types

    @="\"%1\" %*"
    (.exe file - RegPath = HKCR\exefile\shell\open\command)

    @="\"%1\" %*"
    (.com file - RegPath = HKCR\comfile\shell\open\command)

    @="\"%1\" /S"
    (.scr file - RegPath = HKCR\scrfile\shell\open\command)

    @="\"%1\" %*"
    (.bat file - RegPath = HKCR\batfile\shell\open\command)

    @="\"%1\" %*"
    (.pif file - RegPath = HKCR\piffile\shell\open\command)

    @="C:\\WINDOWS\\SYSTEM\\MSHTA.EXE \"%1\" %*"
    (.hta file - RegPath = HKCR\htafile\shell\open\command)

    -=========================-
    HKLM RunOnceEx - Registry
    -=========================-


    [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnceEx]


    -====================-
    StubPaths - Registry (Partial Listing)
    -====================-

    (Please see the StubPath.txt on your desktop for complete listing)

    HKLM\Software\Microsoft\Active Setup\Installed Components


    "StubPath"="C:\\WINDOWS\\SYSTEM\\IE4UINIT.EXE"
    "StubPath"="C:\\WINDOWS\\msnmgsr1.exe"
    "StubPath"=""
    "StubPath"="C:\\WINDOWS\\COMMAND\\sulfnbk.exe /L"
    "StubPath"="\"C:\\PROGRA~1\\OUTLOO~1\\setup50.exe\" /APP:OE /CALLER:IE50 /user /install"
    "StubPath"="\"C:\\PROGRA~1\\OUTLOO~1\\setup50.exe\" /APP:WAB /CALLER:IE50 /user /install"
    "StubPath"="C:\\WINDOWS\\SYSTEM\\updcrl.exe -e -u C:\\WINDOWS\\SYSTEM\\verisignpub1.crl"

    -=================-
    DOSSTART.BAT File - (c:\windows\dosstart.bat)
    -=================-

    SET BLASTER=A220 I5 D1 T4
    C:\CFG801
    C:\DOS801



    -=========================-
    ICQ Inet Registry StartUp
    -=========================-

    Shows applications that start when connected to Inet


    [HKEY_CURRENT_USER\Software\Mirabilis\ICQ\Agent\Apps]
    "Launch Browser"="No"
    "TempFile"="C:\\WINDOWS\\TEMP\\s3vvp6nh.1.html"


    -=====================-
    Screen Saver Settings (Possible system.ini start-up)
    -=====================-


    ==========================================================================
    __________________________________________________________________________

    - Supplemental Environment Information -

    TMP=C:\WINDOWS\TEMP
    TEMP=C:\WINDOWS\TEMP
    winbootdir=C:\WINDOWS
    PATH=C:\WINDOWS;C:\WINDOWS\COMMAND
    COMSPEC=C:\WINDOWS\COMMAND.COM
    windir=C:\WINDOWS

    File - c:\windows\deletefi.ini

    ==========================================================================
    __________________________________________________________________________

    - End -
     
  6. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    Nope, close but no cigar. We want the Startuplog.txt, not the stubbpaths.txt.

    Try again with the Startuplog, and go back your previous post (which I edited), click the "Edit" tab and paste the Startuplog.txt there.
     
  7. paulske

    paulske Thread Starter

    Joined:
    Nov 23, 2001
    Messages:
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    i have added the full startup log to last edit. can you see any reasons for my problems in this please
     
  8. paulske

    paulske Thread Starter

    Joined:
    Nov 23, 2001
    Messages:
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    hi

    posted full copy of 'start up log at 230 am . and i'm thinking that maybe iether put it in the wrong place or not sufficient imformation still. can you give me any imformation that can help alleviate problem.
    many thanks for help and advice so far
     
  9. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
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    45,855
    Paul, I can't see anything that stands out as a source of delays or errors. There are some curiosities though.

    1-- this item is unusual; I think I have only seen something similar once before and don't recall if there was any reason for concern:

    [2] HKCU - User Shell Folders

    HKCU\Software\Microsoft\Windows\CurrentVersion\Exp
    lorer\User Shell Folders

    "Startup" =hex(2):43,3a,5c,50,72,6f,67,72,61,6d,20,46,69,6c,
    65,73,5c,50,72,6f,\


    >> this is a "startup folder" location that is not typical. The Hex values translate to c:\program files\pro\

    You might want to check and verify what, if anything, is in that folder for legitimacy.

    2-- "SiS KHooker"="C:\\WINDOWS\\SYSTEM\\khooker.exe"

    This can be unchecked in msconfig > startup; it is rare and some problems may be associated with it.

    http://www.answersthatwork.com/Tasklist_pages/tasklist_k.htm

    3-- I see no entry for scanregistry, the win98 registry checker, backup and restore utility, in the startup. Is it present and unchecked in msconfig > startup ?

    =======

    Some slow page loading and performance issues can be caused by having the color depth set to high in Display Properties. If yours is higher than 16bit true color, try reducing it to that.

    =========

    Also, what are the "corrupt" files you can't replace?

    And when you get some illegal operation messages, click on the "details" tab and note the modules and error addresses. Post some of those.

    For example:

    EXPLORER caused an invalid page fault in
    module CRRENDER.DLL at 015f:0318b6e9
     
  10. paulske

    paulske Thread Starter

    Joined:
    Nov 23, 2001
    Messages:
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    Thank you for your observations Rolling Rog, I have implemented the following changes.

    SIS hooker I have removed tick in MsConfig/Startup and have ticked Scanregistry.

    I cannot find HKCU User Shell Folders ( could you give any hints on where or how i could find them)

    I have checked System file checker and have found 2 more entries since my last check, these are the results

    Files corrupted
    1. uncsetup.exe in C/Win

    2. ctscr.10.dll in c/win/sys

    3. A3d.dll c/win/sys

    File Changes

    Msisys.vxd and hwinfoD.vxd in c/win/sys


    results show 1 file added to verification data ,1 file updated in verifcation data and 4 file changes ignored.

    I will post Error messages when i get them Thanks
     
  11. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    Paul, with respect to the "startup" folder, you don't need to locate the registry entry at this time, it may be perfectly innocuous. But the location it is point to is C:\program files\pro. This should be a folder you can locate using Windows Explorer. I just though it would be a good idea to see what that folder was for. If nothing is there we can delete the mention of it in the registry for good housekeeping purposes.

    >> a3d.dll... this is an aureal sound driver file. Restoring it would most likely require reinstallation of your sound card. It may not be corrupt, just a different version from the original. Wait and see if you are having sound related issues before bothering with it.

    >> ctscr10.dll ... I don't know what it is, possibly related to a screen saver

    >> uncsetup.exe ,,, another unknown. Not a system file. I wouldn't worry about it, but you could do a Find Files search for it, right click and select Properties>version to see the copyright info.

    The other references are for msinfo32 or hwinfo. When you access System Information utilities these are updated and show up in SFC

    Edit: Paul, I took another look at your startup list, and I see you have Grisoft.exe being called from your autoexec.bat file.

    I think this is likely your source of boot up delays. Either configure Grisoft not to load from there (there should be a user option someplace to enable/disable that). OR run Msconfig, click on the Autoexec.bat tab and remove the check for it
     
  12. paulske

    paulske Thread Starter

    Joined:
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    Messages:
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    Thank you again for your help. I was hoping to be able to report that after removing the the check in autoexec.bat file for grisoft that it had resolved problem, unfortunately not.
    I can tell you that the grisoft link is to my virus checker and enables it to check my boot files, so apart from removing that action the time spent on win 98 screen was about same

    I can however throw some light on the C/Programme/pro file. Some time back I was looking at the problem i have with the help of a friend. on looking into my start-up folder we found a sub folder containing all my programme files, he didn't think that i should have this folder in my startup file because he felt that could be the cause of slow start because start was checking all of my programmes . so i named the folder Progammes and transfered it from start up folder to programme file. i didn't want to delete it incase important, so that is what it is. Can this have any bearing on my problem ?

    I have a Error message to report 'Explorer Caused an invalid page fault in Module unknown ' eax o273 and other numbers

    Thank you again for your help. i await your reply. thanks

    Oh yes out of interest why does my envelope icon on Bulliton board show a black dot in the middle of the envelope. I don't see any other like this. just curious
     
  13. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    I'm not sure whether that "mystery" folder is the source of the problem, but I don't see any reason why there should be a registry entry calling it on startup. Let's remove that for test purposes at least and see what happens. Here's what to do.

    >> go to start and run regedit
    >> click in order:

    + Hkey_Current_User
    + Software
    + Microsoft
    + Windows
    + CurrentVersion
    + Explorer
    User Shell Folders

    >> with User Shell Folders highlighted, click Registry > Export, name the export usfolders and save (export) it to the desktop or some convenient location. You can restore the registry entry later, if necessary, by double clicking the usfolders.reg file you saved.

    >> now in the right hand pane, right click on

    "Startup" =hex(2):43,3a,5c,50,72,6f,67,72,61,6d,20,46,69,6c,
    65,73,5c,50,72,6f,\


    and delete it. Close the registry editor and reboot to see if that makes any difference in what happens. You can leave it deleted one way or another unless you discover it is actually *for* something.

    "unknown module" errors usually refer to conflicts caused by non-windows applications. Context and pattern is important to diagnosing them. When you get one, is it on the internet? Do a ctrl-alt-del and see what your running tasks are besides Explorer, Systray, rnaapp (dialup adapter) and any open browser windows.

    (psst... I don't know what the bullet in those folders means either :D)

    To diagnose boot delays further, download BootLog analyzer and I will give you instructions on how to use it after your next post, if necessary.

    http://www.vision4.dial.pipex.com/
     
  14. paulske

    paulske Thread Starter

    Joined:
    Nov 23, 2001
    Messages:
    15
    exported chain of files in regedit to desk top as you said. with user files highlighted only startup line in right pane was startup/programme files/progamme files/starpup so deleted that.

    no difference still sicks on win 98 page. I always watch what red light does. you can tell if loading . at first it flashes for a few seconds, then nothing for a while, then speakers will click and dot will flash , long pause while nothing appends then light comes on and desk top loads.

    anyway downloaded Bootlog analyzer and awaitng your instructions
     
  15. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    Lets try bypassing autoexec.bat and config.sys all together. You have some DOS emulation drivers loading there which are not required for Windows (nothing in those files is). So run msconfig and clear the checks on the General page for them

    By the way, when you see the Windows Logo splash screen on bootup, you cann press esc to see any information being displayed behind it.

    If no luck there, press the ctrl key starting up to access the boot menu. Select "logged boot" from the menu.

    After you have done a logged boot, run BLA (BootLog Analyzer) and check the "Show Delays) box. Click the File and save File as tabs, give it a name (bootdel.txt) and save it. Then copy/paste the results here.
     
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