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operating system not supported

Discussion in 'Windows XP' started by shelli, Jan 3, 2002.

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  1. shelli

    shelli Thread Starter

    Jan 3, 2002
    I am unable to run active X and my new scanner/printer/copy/fax says that my operating system does not match the supported operating systems. My pc is new, windows XP. I am sure it is probably just a setting somewhere but I don't know where!! Please help:confused:
  2. eddie5659

    eddie5659 Moderator Malware Specialist

    Mar 19, 2001
    Hiya and welcome

    For your scanner/printer/copy/fax, can you post the name and version? It may not be compatable. Did it come with the PC, or is XP an upgrade?

    When you say you're unable to run ActiveX, is this online? If so, as you will have IE6, have you got the latest updates?


    Also, if you do then we can change your security settings. Go to Tools | Internet Options. Security. Custom Level. Reset, Yes. OK.


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