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operating system

Discussion in 'Business Applications' started by mrsmarywh02, Feb 13, 2013.

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  1. mrsmarywh02

    mrsmarywh02 Thread Starter

    Joined:
    Feb 13, 2013
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    Hello, Ever since I had this computer re-worked ... a new operating system put in.. I cant open up attachments. It starts to open normally then it asks what language do I want to use and what system... ms dos or etc.. whats going on?
     
  2. 1002richards

    1002richards Retired Trusted Advisor

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    Messages:
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    Hi and welcome,
    A few questions to get started ...
    What operating system is on there now? What was on there before? How was new operating system installed?
    Please post the result of running this utility: TSG System Information Utility http://static.techguy.org/download/SysInfo.exe

    Thanks.
    Richard
     
  3. 20_2_Many

    20_2_Many

    Joined:
    Jun 29, 2012
    Messages:
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    This sounds like a computer that came with pre-installed software. A more complete description of the events will be helpful to identifying a course of action for you. Like: I purchased an XYZ computer, Model e1500n that had Windows XP installed with MS ABC suite preinstalled. Include scenario that ended in a new operating system being installed. One possibility I can think of, is instead of purchasing the new operating system, it may have been better to obtain a manufacturer's recovery disk to get everything back the way it was, and then purchase an Upgrade for the operating system. Bottom line is a more complete description of the issue may find better solutions.
     
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