optimizer pro speed guard

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HillBillyJim

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Joined
Jan 17, 2004
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91
I have a friend with this continuously popping up on his computer. I recommended Malwarebytes, which he downloaded and scanned but it did not detect anything wrong. Any ideas on how to get rid of this. A quick google search gives a few links to a removal tool but I thought I would check here to see if anyone has had luck getting rid of this.

Thanks.
 
Joined
May 7, 2011
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14,142
Your friend needs to start by logging on to this thread and following the instructions Here to post the logs required. I can then assist him to clean up the PC.
 

HillBillyJim

Thread Starter
Joined
Jan 17, 2004
Messages
91
OK Mark,

I just thought the fix might be as easy as downloading a removal tool and he'd be rid of the problem. I know you guys get swamped with requests and I thought if it was something that you guys had seen before and it was as simple as a download and a scan, then I could tell him what to do and he wouldn't have to take up your guys' time/resources. I'll talk to him tomorrow and tell him to log on and someone here can assist him.

Thanks,

Jim
 
Joined
May 7, 2011
Messages
14,142
He can continue in this thread if you let him use your user name or he will have to start a new thread. Unfortunately there are no shortcuts and no standard fixes for specific infections as every system is different.
 
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