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optimizer pro speed guard

Discussion in 'Virus & Other Malware Removal' started by HillBillyJim, Jan 8, 2013.

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  1. HillBillyJim

    HillBillyJim Thread Starter

    Joined:
    Jan 17, 2004
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    I have a friend with this continuously popping up on his computer. I recommended Malwarebytes, which he downloaded and scanned but it did not detect anything wrong. Any ideas on how to get rid of this. A quick google search gives a few links to a removal tool but I thought I would check here to see if anyone has had luck getting rid of this.

    Thanks.
     
  2. Mark1956

    Mark1956

    Joined:
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    Your friend needs to start by logging on to this thread and following the instructions Here to post the logs required. I can then assist him to clean up the PC.
     
  3. HillBillyJim

    HillBillyJim Thread Starter

    Joined:
    Jan 17, 2004
    Messages:
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    OK Mark,

    I just thought the fix might be as easy as downloading a removal tool and he'd be rid of the problem. I know you guys get swamped with requests and I thought if it was something that you guys had seen before and it was as simple as a download and a scan, then I could tell him what to do and he wouldn't have to take up your guys' time/resources. I'll talk to him tomorrow and tell him to log on and someone here can assist him.

    Thanks,

    Jim
     
  4. Mark1956

    Mark1956

    Joined:
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    Messages:
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    He can continue in this thread if you let him use your user name or he will have to start a new thread. Unfortunately there are no shortcuts and no standard fixes for specific infections as every system is different.
     
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