OS problems, I E problems

[skeeter5000]

Hello,

I signin, type a long summation and hit submit and the forum tells me I'm not registered. Bummer. Very difficult to post without cookies.

I have Pentium II 233 MHz, 196 MIGs ram, 37 g hd. Running (trying to run) WinME, I E version 6. InoculateIT and Zonealarm.

WinME is slow, takes a long time to bring up new screens. It does not shutdown properly. I saved my Win98 I think. I checked the box when asked if I want to save it, should I want to go back.

I E version 6, is a problem with cookies. I have installed Mozilla, it works okay, just don't like it.

On repairing I E, got messages: "Version 5.50.4134.100 of file thumbvw.dll exist but the version needs to be greater than 5.50.4134.6. "File scrrun.dll is missing"

I checked on the net and the thumbvw.dll file that can be downloaded is the same size as the one I have. I can not tell what version it is. As to the file scrrun.dll, this is a complicated file to install.

Should I go back to Win98?

About ready to throw in the towel on this machine.

Does this call for a reformat, reinstall?

Can you help a dummy?

 

[Rollin' Rog]

Go to your User Panel > Edit Options on this page and make sure you are set to "automatically log in" and "browse board with cookies"; also make sure you have the right date set in your system time.

Then go here and get "HijackThis"

http://www.lurkhere.com/~nicefiles/

Unzip, run it and click the "scan" button to create a log. Copy paste that log here.

>> Then click Config > Miscl Tools > Generate Startuplog. And copy/paste that one here as well. Don't worry about the length, you should be able to get all of them in one window. If not, upload one as a text attachment.

 

[skeeter5000]

Hi Rollin' Rog,

Thanks for answering.

I hope the info you wanted is in this message. This is a lot of work, for you thanks.

StartupList report, 1/22/2003, 11:58:47 PM
StartupList version: 1.51
Started from : E:\HIJACK THIS\HIJACKTHIS.EXE
Detected: Windows ME (Win9x 4.90.3000)
Detected: Internet Explorer v6.00 SP1 (6.00.2800.1106)
* Using default options
==================================================

Running processes:

C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\COMPUTER ASSOCIATES\ETRUST EZ ARMOR\ETRUST EZ ANTIVIRUS\VETTRAY.EXE
C:\WINDOWS\SYSTEM\FPDISP4A.EXE
C:\PROGRAM FILES\VISIONEER ONETOUCH\ONETOUCHMON.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZONEALARM.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\1033\MSOFFICE.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\WUAUCLT.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\RNATHCHK.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
E:\PROGRAM FILES\MOZILLA.ORG\MOZILLA\MOZILLA.EXE
E:\HIJACK THIS\HIJACKTHIS.EXE

--------------------------------------------------

Listing of startup folders:

Shell folders Startup:
[C:\WINDOWS\Start Menu\Programs\StartUp]
Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

Shell folders Common Startup:
[C:\WINDOWS\All Users\Start Menu\Programs\StartUp]
ZoneAlarm.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

ScanRegistry = C:\WINDOWS\scanregw.exe /autorun
TaskMonitor = C:\WINDOWS\taskmon.exe
SystemTray = SysTray.Exe
VetTray = C:\PROGRA~1\COMPUT~1\ETRUST~1\ETRUST~1\VETTRAY.EXE
FinePrint Dispatcher v4 = C:\WINDOWS\SYSTEM\fpdisp4a.exe
Tweak UI = RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
OneTouch Monitor = C:\PROGRA~1\VISION~1\ONETOU~2.EXE
TkBellExe = "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
PCHealth = C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
LoadPowerProfile = Rundll32.exe powrprof.dll,LoadCurrentPwrScheme

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices

MiniLog = C:\WINDOWS\SYSTEM\ZONELABS\MINILOG.EXE -service
StillImageMonitor = C:\WINDOWS\SYSTEM\STIMON.EXE
LoadPowerProfile = Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
SchedulingAgent = mstask.exe
*StateMgr = C:\WINDOWS\System\Restore\StateMgr.exe
TrueVector = C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

TClockEx = C:\PROGRAM FILES\TCLOCKEX\TCLOCKEX.EXE
PPWebCap = E:\PROGRA~1\SCANSOFT\PAPERP~1\PPWebCap.exe

--------------------------------------------------

C:\WINDOWS\WININIT.BAK listing:
(Created 19/1/2003, 12:49:38)

[rename]
C:\WINDOWS\SYSTEM\SMgr.dll=C:\WINDOWS\SYSTEM\SMgr.001
C:\WINDOWS\SYSTEM\javart.dll=C:\WINDOWS\SYSTEM\javart.001
C:\WINDOWS\SYSTEM\msjava.dll=C:\WINDOWS\SYSTEM\msjava.001
C:\WINDOWS\SYSTEM\vmhelper.dll=C:\WINDOWS\SYSTEM\vmhelper.001
C:\WINDOWS\SYSTEM\crypt32.dll=C:\WINDOWS\SYSTEM\crypt32.001

--------------------------------------------------

C:\AUTOEXEC.BAT listing:

SET windir=C:\WINDOWS
SET winbootdir=C:\WINDOWS
SET COMSPEC=C:\WINDOWS\COMMAND.COM
SET PROMPT=$p$g
SET TEMP=C:\WINDOWS\TEMP
SET TMP=C:\WINDOWS\TEMP
SET PATH=C:\WINDOWS;C:\WINDOWS\COMMAND;C:\WINDOWS\Twain_32\Scanwiz;C:\WINDOWS\Twain\Scanwiz;C:\WINDOWS\Twain_32\Scanwiz;C:\WINDOWS\Twain\Scanwiz

--------------------------------------------------


Enumerating Browser Helper Objects:

(no name) - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
(no name) - e:\IDCIDE\iDcide.dll - {00000285-B716-11D3-92F3-00D0B709A7D8}

--------------------------------------------------

Enumerating Task Scheduler jobs:

Maintenance-Disk cleanup.job
Maintenance-Defragment programs.job
Maintenance-ScanDisk.job
Tune-up Application Start.job
PCHealth Scheduler for Data Collection.job

--------------------------------------------------

Enumerating Download Program Files:

[OPUCatalog Class]
InProcServer32 = C:\WINDOWS\SYSTEM\OPUC.DLL
CODEBASE = http://office.microsoft.com/productupdates/content/opuc.cab

[sys Class]
InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\PCPITSTOP.DLL
CODEBASE = http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB

--------------------------------------------------
End of report, 5,610 bytes
Report generated in 0.378 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only

Logfile of HijackThis v1.91.2
Scan saved at 11:56:18 PM, on 1/22/2003
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar=http://www.google.com/ie
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page=http://www.google.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page=http://www.chaski.com/ubb/postlist.php?Cat=&Board=gendiscussion
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant=http://www.google.com/ie
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default)=http://www.google.com/keyword/%s
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: (no name) - {00000285-B716-11D3-92F3-00D0B709A7D8} - e:\IDCIDE\iDcide.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [VetTray] C:\PROGRA~1\COMPUT~1\ETRUST~1\ETRUST~1\VETTRAY.EXE
O4 - HKLM\..\Run: [FinePrint Dispatcher v4] C:\WINDOWS\SYSTEM\fpdisp4a.exe
O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
O4 - HKLM\..\Run: [OneTouch Monitor] C:\PROGRA~1\VISION~1\ONETOU~2.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [MiniLog] C:\WINDOWS\SYSTEM\ZONELABS\MINILOG.EXE -service
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - HKCU\..\Run: [TClockEx] C:\PROGRAM FILES\TCLOCKEX\TCLOCKEX.EXE
O4 - HKCU\..\Run: [PPWebCap] E:\PROGRA~1\SCANSOFT\PAPERP~1\PPWebCap.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: ZoneAlarm.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
O8 - Extra context menu item: Add To &Trusted Sites - C:\WINDOWS\web\add-trusted.htm
O8 - Extra context menu item: Add To &Restricted Sites - C:\WINDOWS\web\add-restricted.htm
O8 - Extra context menu item: &Check Spelling - res://E:\PROGRAM FILES\IESPELL\IESPELL.DLL/SPELLCHECK.HTM
O8 - Extra context menu item: &ieSpell Options - res://E:\PROGRAM FILES\IESPELL\IESPELL.DLL/SPELLOPTION.HTM
O9 - Extra button: Add To Trusted Sites (HKLM)
O9 - Extra button: Add To Restricted Sites (HKLM)
O9 - Extra button: ieSpell (HKLM)
O9 - Extra 'Tools' menuitem: ieSpell (HKLM)
O9 - Extra 'Tools' menuitem: ieSpell Options (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: MSN Messenger Service (HKLM)
O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://office.microsoft.com/productupdates/content/opuc.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (sys Class) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB

 

[Rollin' Rog]

I've been up a while and a little bleary eyed so I can't give your startups as close a look as I'd like. At first glance there's nothing unusual there. ZoneAlarm may be a part of your problem, but we'll see.

What you can do for starters is have a look at these two troubleshooting links for Clean-booting, and Shutdown issues. They will teach you how to use msconfig to troubleshoot and hopefully isolate problems. Is it hanging on the "windows is shutting down" screen?

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q273746

http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q267288

You may have to uninstall and reinstall IE 6, but let's see if we can get you those two dlls. Scrrun.dll is easy, I can zip you that if you send me your e-mail addy in a pm

The thumbvw.dll may be a little more problematic, the one you want is probably this one:

http://support.microsoft.com/servicedesks/fileversion/moreinfo.asp?Id=206688

For some reason it's not present in my XP version of IE6

 

[cshajkur]

Good Idea! Goback to Win 98 SE. There is more support for that OS. After you reinstall win 98 Goto this link: http:// www.freedownloadscemter.com and download the following: The Big Fix. Easy Cleaner 1,7 or 20 Beta. RegFixer, and the Belarc Advisor.

Then goto AMS Software and download "Fast Defrag". You can also get the Easy Cleaner Beta from: http://www.toniarts.com . All of your Windows updates can be obtained from The Big Fix. The programs that I have mentioned are free to use and will greatly improved the performance of your computer.

If you need further assistance let us know.