Oulook 2003 Errors with AOL - please help

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bleepster

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Joined
Jun 8, 2004
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545
For a month or so now, when I try to reply to my sisters e-mail address wich is thru AOL, I get the following error message:

Microsoft Word is set to be your E-Mail editor. However, Word is unavailable, not installed, or is not the same version as Outlook. The Outlook e-mail editor will be used instead.

Then when i hit "send" - outlook locks up and i have to start all over.
this only happens with her e-mail address (****@aol.com)

this is the info displayed for each program:
MS Outlook 2003 (11.8118.8132) SP2
MS Word 2003 (11.8134.8132) SP2

this is aggrevating as it only happed with her e-mail. I want to blame it on AOL

any suggestions on how to fix?
 

bleepster

Thread Starter
Joined
Jun 8, 2004
Messages
545
PER the link provided - I am up to date in all areas.

Anything else i cant try?
 

bleepster

Thread Starter
Joined
Jun 8, 2004
Messages
545
sorry i havent replied sooner.

I can start e-mailing her no problem. then after the 3rd time i reply (and yes - its exactley every third time) i get that message.

If she starts the e-mail - its the same scenario - my third reply results in that error message.

not sure whats going on but it drives me insane.

she appears to have no errors on her end
 
Joined
Jul 2, 2007
Messages
35
Hmm... What programs do you have running on your system? Word is either being caused to hang or become disassociated with Outlook as e-mail editor. If there's not a conflicting program running I would suggest repairing Office.

To repair office, go to Start>Control Panel>Add/Remove Programs. Select Microsoft Office 2003 and click on Change. Once the un-installer loads you will see the option to repair. Run that and hopefully it will fix your problem.
 

bleepster

Thread Starter
Joined
Jun 8, 2004
Messages
545
I will run that, and reply back - thank you for the help

only other programs i have running is AutoCAD 2007, and Outlook
 
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