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"out of scan range" monitor message

Discussion in 'Hardware' started by Cactuspixy, Dec 17, 2003.

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  1. Cactuspixy

    Cactuspixy Thread Starter

    Joined:
    Apr 16, 2003
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    I have a Dell Insperon Notebook, that I’ve attached an external monitor (Gateway Vivitron 20), keyboard and mouse (both dell) to. (Through the ports in the back, not with a port replicator) They all have worked very well for almost a year now. Then just the other day, my monitor lost the primary color of red and a few hours later it just sat there with a black screen and a blue box that has a message in it that reads “out of scan range.”

    I restarted my computer several times, checked both power cord & connector cord for any kind of damage, I also check to make sure they were properly attached to the back of the monitor and the power outlet or computer. I even shut the whole thing down let them sit for a day. I have done some searching online, I found one article regarding an “out of scan range” message that hinted at the problem being the monitor is to old for the computer it is hooked up to. Most of the article was very technical and I couldn’t understand much of it.

    Now I know loosing a primary color can be any number of problems but what confuses me is the “out of scan range” message, if it’s because the monitor is to old for the computer it’s hooked up to, why did it work for almost a year with no problems. Is my monitor in need of some major repair or is there a problem with my computer “reading” the monitor. Any help anyone can provide would be greatly appreciated and thank you for you time in advance.

    By the way, when I first hooked up the monitor to my laptop, I did not have to install a driver, it recognized the monitor right away and worked fine. I just “plugged and played”
     
  2. whosurpaddy

    whosurpaddy

    Joined:
    Dec 16, 2003
    Messages:
    8
    "out of scan range" generally means u are trying to display a higher resolution/ refresh rate than the monitor can display.

    what size is the screen on the laptop and the external monitor. Also what are their res/refresh? can you still see the screen on the laptop? if so lower the res/refresh and this should solve your problem.

    if you cant get a picture on either monitor or screen boot into safe mode and uninstall your gfx card. when you reboot it will either install a default one or reinstall your old driver. either way it should sort you out.
     
  3. Cactuspixy

    Cactuspixy Thread Starter

    Joined:
    Apr 16, 2003
    Messages:
    7
    The laptop monitor is fine so I will try lowing the res/refresh rate, however, I'm not sure were I do that.
     
  4. Cactuspixy

    Cactuspixy Thread Starter

    Joined:
    Apr 16, 2003
    Messages:
    7
    :eek: ohh I'm an idiot, I know how to change the res/refresh rate, i'll give it a try, thank your for your help.
     
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