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Outlook 2000 and Active Desktop

Discussion in 'Business Applications' started by brikn12, Jan 27, 2003.

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  1. brikn12

    brikn12 Thread Starter

    Jan 27, 2003
    Hi - Have an issue with Outlook 2000 when Microsoft Word (2000)is used to edit email messages. Operating System is Windows 2000.

    When word is enabled as the email editor, any attachment that is dragged to the desktop results in a message that says "to add an item to the active desktop, you must save a copy of the picture first." Normally it just appears on the desktop.

    We have turned the active desktop off by right clicking on the desktop and making sure that show web content is not checked. We have also turned off web view (using the windows classic desktop instead) in the folder view options.

    We have also deinstalled and reinstalled Word and Internet Explorer (5.5). Same result.

    We have the preview pane active and it does not happen if the attachment is dragged from the preview pane, nor does it happen if word is not the email editor.

    Might be a Word setting??

    Thanks for any help!
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