I had a freeze up on my Outlook 2000. After using the Inbox Repair Tool, I was able to save everything. I then archived and compacted the .pst file to reduce it by about 25%.
I then tried to get my mail and it started the process, showing how many were on the server and the countdown. Also, the animated mail icon in the bottom tray showed mail coming in.
However, when it finished, it gave a error message that said the mail couldn't be retrieved from the server. It was a download error.
Thinking Norton System Works might have something to do with it, I uninstalled it. Didn't help. I uninstalled Outlook and did a registry clean and reinstalled. Didn't help.
Here is the REALLY INTERESTING part. I installed Outlook Express, and it downloaed the mail. I then went to my wife's user and configured Outlook 2000 and it downloaded mail. I went bact to my user and it still didn't work.
All my business stuff is on my Outlook 2000--email and contacts with extensive notes.
What do you think went wrong and what to do to fix it?
Thank You,
Jerry
I then tried to get my mail and it started the process, showing how many were on the server and the countdown. Also, the animated mail icon in the bottom tray showed mail coming in.
However, when it finished, it gave a error message that said the mail couldn't be retrieved from the server. It was a download error.
Thinking Norton System Works might have something to do with it, I uninstalled it. Didn't help. I uninstalled Outlook and did a registry clean and reinstalled. Didn't help.
Here is the REALLY INTERESTING part. I installed Outlook Express, and it downloaed the mail. I then went to my wife's user and configured Outlook 2000 and it downloaded mail. I went bact to my user and it still didn't work.
All my business stuff is on my Outlook 2000--email and contacts with extensive notes.
What do you think went wrong and what to do to fix it?
Thank You,
Jerry