Outlook 2000: Mail Notification in System Tray but No Mail in Inbox

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agoodjohn

Thread Starter
Joined
Apr 5, 1999
Messages
315
on win 2000 lan connected to isdn server 2 out of seven machines show new mail in the systray, but there are none in the in box.
any help please
regards Alan
 
Joined
Mar 15, 2001
Messages
87
I have seen the problem before, but I haven't be able to reproduce it. Do you have multiple profiles on the machine? To check, go to start, settings, control panel, and double click on mail. Then click show profiles. The default profile will be shown at the bottom of the window. Make sure that is the same profile that is being used. Let me know how that works.
 

agoodjohn

Thread Starter
Joined
Apr 5, 1999
Messages
315
all profiles show ms exchange but still getting mail showing in three in systray but nothing in inbox.
 

EAFiedler

Retired Moderator
Joined
Apr 25, 2000
Messages
14,172
Hi agoodjohn

Are you using .pst/.ost files? If so, have you tried running Scanpst.exe against those files to rule out message corruption?

Have you tried the Detect and Repair function under Help?
 
Joined
Mar 15, 2001
Messages
87
How many profiles are on the PC? You said that new mail shows in three of them, who is the default profile? Do they get a "false" icon?
 
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