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Outlook 2000: Mail Notification in System Tray but No Mail in Inbox

Discussion in 'Business Applications' started by agoodjohn, Mar 22, 2001.

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  1. agoodjohn

    agoodjohn Thread Starter

    Joined:
    Apr 5, 1999
    Messages:
    315
    on win 2000 lan connected to isdn server 2 out of seven machines show new mail in the systray, but there are none in the in box.
    any help please
    regards Alan
     
  2. JimiT

    JimiT

    Joined:
    Mar 15, 2001
    Messages:
    87
    I have seen the problem before, but I haven't be able to reproduce it. Do you have multiple profiles on the machine? To check, go to start, settings, control panel, and double click on mail. Then click show profiles. The default profile will be shown at the bottom of the window. Make sure that is the same profile that is being used. Let me know how that works.
     
  3. agoodjohn

    agoodjohn Thread Starter

    Joined:
    Apr 5, 1999
    Messages:
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    all profiles show ms exchange but still getting mail showing in three in systray but nothing in inbox.
     
  4. EAFiedler

    EAFiedler Moderator

    Joined:
    Apr 25, 2000
    Messages:
    14,145
    Hi agoodjohn

    Are you using .pst/.ost files? If so, have you tried running Scanpst.exe against those files to rule out message corruption?

    Have you tried the Detect and Repair function under Help?
     
  5. JimiT

    JimiT

    Joined:
    Mar 15, 2001
    Messages:
    87
    How many profiles are on the PC? You said that new mail shows in three of them, who is the default profile? Do they get a "false" icon?
     
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