Outlook 2000 Problem

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Jes in DC

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Joined
Jun 4, 2002
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We have an Exchange Small Business server. One user is having problems with Outlook. He doesn't see new mail in his inbox unless he clicks on one of the other folders and then goes back to the Inbox.

I tried reinstalling Office. That didn't work. I tried downloading service packs for Office. That didn't work.

He just got a new computer and the glitch followed him over to the new computer.

I exported all his emails to .pst files and deleted his user account on the server and created a new one. That didn't work either.

I'm going crazy. I can't figure out why this is happening and nobody else is having this problem. :confused:
 
Joined
Feb 10, 2005
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9
It is possible that the settings are applied are held in his .pst file. In options or settings under the mail tab there should be options to determine when new mail is delivered. It may even be called delivery options. Forgive my vague reply, but I can't install anything on my system right now, so I have no outlook to tell you exactly.
 
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