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Outlook 2000: Public Folders

Discussion in 'Business Applications' started by BlairJC, Oct 24, 2001.

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  1. BlairJC

    BlairJC Thread Starter

    Joined:
    Oct 24, 2001
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    I am creating a trouble call service in OL2K called Request For Service. Let me tell you how its set up. I have three public folders, RFS (Request For Service), SSB (Software Support Branch), and a NOC folder(Network Operations Center). The user creates a request in the RFS folder. Depending on what kind of request it is, I want OL2K to automaticaly post it to the SSB/NOC folder. They pull what kind of request it is from a dropdown box on the initial form, and when finished hit post. Im not using emails, but posts. Im not really sure how to do this. Any help would be great.
     
  2. Anne Troy

    Anne Troy

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