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Outlook 2000 SP3 Attachment Problem

Discussion in 'Business Applications' started by Covenant, Feb 17, 2005.

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  1. Covenant

    Covenant Thread Starter

    Joined:
    Apr 1, 2004
    Messages:
    471
    My computer is having trouble receiving e-mails with attachments from a particular person. Everyone else seems to receive his e-mails with no problem.

    I have:

    Windows 2000 SP4
    Outlook 2000 SP3

    When I open any e-mails with an attachment from this person I receive a blank message with an attachment that reads:

    message3.txt or
    message5.txt
    etc...

    These files are usually only about 9 bytes or less in size...(So empty more or less)

    Any help will be greatly appreciated.

    Thank You,
     
  2. ps_falcons

    ps_falcons

    Joined:
    Feb 17, 2005
    Messages:
    1
    In most cases this is because they user is using a reply to send the attachments and not an original email. On a reply or forward the attachments need to be reattached. I personally hate that myself.

    There is also a com bug out there that relates to outlook 97 but should not be in outlook 2000.
     
  3. Covenant

    Covenant Thread Starter

    Joined:
    Apr 1, 2004
    Messages:
    471
    Thanks for the quick reply...

    I did come across something on the internet that mentioned that problem, but it didn't explain it as well as you just did.

    The bug for Outlook '97 is definitely not the same one...although most of the searches I made in google with the symptoms were pulling up tech articles on that one...

    I'll call the sender and walk him through sending an original e-mail (not as a reply), cross my fingers, and hope it works.

    Thanks again,
     
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