Outlook 2000 won't get my email but Outlook express will. Why?

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dlbeck

Thread Starter
Joined
Jul 27, 2002
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173
Hello,
My wife just got a new computer running XP Home Edition. I installed MS Office 2000 on it. I then set up an account for her AT&T email. Each time I try to get her email it says there was a tcp/ip problem with the server. So I can't send or receive. Yet when I do this EXACT same thing with Outlook Express on her computer it works.

Here are some other facts you may need to know:
1. My wife's new computer is hooked into our wireless network (linksys). I can surf the net fine. I just can't get or receive mail with Outlook 2000.

2. Other computers on the wireless network fun 2000 Professional and Win 98 SE. I sort of doubt this is the issue but I'd rather give you too much info than not enough.

Thanks in advance,
Don
 

dlbeck

Thread Starter
Joined
Jul 27, 2002
Messages
173
Well we're making progress DS. I deleted the account and reentered everything. Believe it or not Outlook 2000 sent out an email and then retrieved it. But now it constantly asks me for my password. I did a search on the entire harddrive looking for .pwl files and none were found.

Any suggestions?

Thanks,
Don
 
Joined
Jun 8, 2001
Messages
3,054
Don....

Thats good to know I'm really glad it's all working for you.
I really appreciate your posting back in here including the link for the password problem... it's another one of those things that's come up before and I could never find the right answer.

That MS link is a keeper :D

Thank You,

DS
 

dlbeck

Thread Starter
Joined
Jul 27, 2002
Messages
173
Go to Microsoft support and find Knowledge Base Article number 259416

Don
 
Joined
Jun 8, 2001
Messages
3,054
Originally posted by dlbeck:
The url still isn't showing up fully. Any suggestions?
Don
It takes me there just fine when I click on it.

OL2000: (IMO) Your Password Is Not Retained in Windows 2000 or Windows XP
The information in this article applies to:
Microsoft Outlook 2000



If you're talking about the "..." area that's missing replacing the "t.aspx?scid=" portion of the URL it does that in here ...why? I know not, but it works all the same. :)

DS
 
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