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Outlook 2000 won't get my email but Outlook express will. Why?

Discussion in 'Web & Email' started by dlbeck, Dec 28, 2002.

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  1. dlbeck

    dlbeck Thread Starter

    Joined:
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    Hello,
    My wife just got a new computer running XP Home Edition. I installed MS Office 2000 on it. I then set up an account for her AT&T email. Each time I try to get her email it says there was a tcp/ip problem with the server. So I can't send or receive. Yet when I do this EXACT same thing with Outlook Express on her computer it works.

    Here are some other facts you may need to know:
    1. My wife's new computer is hooked into our wireless network (linksys). I can surf the net fine. I just can't get or receive mail with Outlook 2000.

    2. Other computers on the wireless network fun 2000 Professional and Win 98 SE. I sort of doubt this is the issue but I'd rather give you too much info than not enough.

    Thanks in advance,
    Don
     
  2. Dark Star

    Dark Star

    Joined:
    Jun 8, 2001
    Messages:
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    Don...

    I just can't get or receive mail with Outlook 2000. [b/]

    You might want to take a look at this thread...

    http://forums.techguy.org/t110168/s.html

    Post back and let us know if anything in there helps :)

    DS
     
  3. dlbeck

    dlbeck Thread Starter

    Joined:
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    Messages:
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    Well we're making progress DS. I deleted the account and reentered everything. Believe it or not Outlook 2000 sent out an email and then retrieved it. But now it constantly asks me for my password. I did a search on the entire harddrive looking for .pwl files and none were found.

    Any suggestions?

    Thanks,
    Don
     
  4. dlbeck

    dlbeck Thread Starter

    Joined:
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    Messages:
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    After visiting microsoft support I finally found the solution to this annoying problem. If you go to

    http://support.microsoft.com/default.aspx?scid=kb;en-us;259416

    it will expain how to fix the password issue. You will have to edit the registry but if you follow the directions exactly as they say it does work.

    Thanks,
    Don
     
  5. Dark Star

    Dark Star

    Joined:
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    Don....

    Thats good to know I'm really glad it's all working for you.
    I really appreciate your posting back in here including the link for the password problem... it's another one of those things that's come up before and I could never find the right answer.

    That MS link is a keeper :D

    Thank You,

    DS
     
  6. dlbeck

    dlbeck Thread Starter

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  7. dlbeck

    dlbeck Thread Starter

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    The url still isn't showing up fully. Any suggestions?
    Don
     
  8. dlbeck

    dlbeck Thread Starter

    Joined:
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    Go to Microsoft support and find Knowledge Base Article number 259416

    Don
     
  9. Dark Star

    Dark Star

    Joined:
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    It takes me there just fine when I click on it.

    OL2000: (IMO) Your Password Is Not Retained in Windows 2000 or Windows XP
    The information in this article applies to:
    Microsoft Outlook 2000



    If you're talking about the "..." area that's missing replacing the "t.aspx?scid=" portion of the URL it does that in here ...why? I know not, but it works all the same. :)

    DS
     
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