outlook 2000

[chewie1012]

This one should be easy for you, but I can't seem to find the answer. My wife has been having some problems with netscape communicator lately. She has not been able to send email. I would like to set up outlook with different users like netscape does. How do you do that?

 

[DoyceJ]

I'm not real familiar with it but this may help.

http://www.slipstick.com/outlook/olshare1.htm

Just so you know, it is my understanding that with Outlook 2000 you are unable to subscribe to newsgroups or view pictures in the preview pane, whereas, with Outlook Express you can.

BTW- Are you recieving ant errors with Netscape?

 

[chewie1012]

I think she just has problems sending email or maybe receiving it.

 

[DoyceJ]

Are you set up for different users with Netscape and if so does the problem only happen with her?

 

[chewie1012]

It seems to yes. I am usually on at less busy times though. I am just looking for a way to ease her frustration. I tried logging in as a different user and the mail in outlook just goes into the same in box.

 

[DoyceJ]

Netscape- You can delete her user profile and start over. That should cure any problems she is having.

Outlook- Have you followed all of the steps involved?

 

[chewie1012]

I tried all the steps and the mail just goes into my inbox no matter which user I logon as.

 

[DoyceJ]

This one too?

http://office.microsoft.com/assistance/2000/olaccount.aspx

Sorry but not being there puts me at a dis-advantage so the more I know the better I understand and can help.

 

[subaruwrx]

Right click on the outlook Icon on the desktop and go to properties, click on show profiles and add a new one. Configure that one to be her. Make sure she is using a different PST file...
--Adam

 

[chewie1012]

I don't see that as an option. I click on outlook choose properties and it opens a window that says internet accounts

 

[subaruwrx]

ok, then go into outlook and click on tools options and click on mail delivery. Click on reconfigure mail support. Set it to corporate work group. then you will get that. The only thing is that I am not sure that you will still have the mail you have in there now.
The good news is that no you can have as many profiles as you want.
To configure the email now, you need to add a personal folder, outlook address book and configure an internet email service for each user. To do that, you right click the icon and go to properties... Then click show profiles. Add a new profile, start Outlook as that person and configure it under tools> services. Click add and add an internet email service and a personal folder.
--Adam

 

[chewie1012]

I'll try that
thanks