Outlook 2002 distribution lists cause duplicate emails

Oh, man! Today is NOT a good day!

When I got in to the office, the internet was down. Well, it wasn’t just down - the server had crashed, so we were incommunicado for the entire morning.

Now we’re back up, and I went to send out a message (in Outlook 2002 with internet email) using 4 of the distribution lists, and a few attachments.

The problem- some of the people who received it got up to 7 copies of the e-mail!!! Now, I checked the lists, thinking that maybe their names were duplicated, but nope.

This was a big e-mail size-wise. And, to top it all off, I kept on getting e-mails from sender MissLN/ITL%[email protected] with incident information!! It had “report to sender” in the subject line, and listed all the individuals e-mails on the distro lists.

WHAT HAPPENED?!?! I’m getting angry calls form members who just had their inboxes clogged with 5 copies of the same message!!!!

HELP- I’m here til 5!!!

 

Hi, Sorry to hear about this, but seems to me that you might want to recreate your PAB. it might be corrupted.

 

Are these DL's in your personal address book or are they on your mail server? Were the emails also sent prior to the server going down?

 

Hopefully you are keeping your distribution lists in your Contacts rather than a PAB file. The ability to have distribution lists in the Contacts was one of the nice changes since Outlook2000.

How is your mail being sent (e.g. directly to an ISP's e-mail server or one of your own).

How are you accessing the Internet and how does the server play a role it than. Generally I don't like to recommend proxy servers if possible since it is a lot more that can go wrong.