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Outlook 2002 Email Account Issue

Discussion in 'Business Applications' started by psych0naut, May 14, 2003.

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  1. psych0naut

    psych0naut Thread Starter

    Joined:
    Jan 15, 2002
    Messages:
    167
    I need to add an email account to Outlook 2002 for a user. When I try to do so I'm told I cannot do so from within Outlook and I must create the new account by accessing the "Mail" icon in control panel. The problem is there is no mail icon in the control panel. I'm not certain if this is a result of a security policy or if there's something else I'm missing. The OS is Win2K SP3, fully patched and up to date. I tried uninstalling Outlook and then reinstalling under the users profile but the issue persists. I would imagine there must be some way I can delete the current Outlook profile via the registry. If anyone can shed some light on how I might resolve this issue I'd be greatful. Thx.
     
  2. MsPCGenius

    MsPCGenius

    Joined:
    Apr 24, 2000
    Messages:
    763
    You can launch the executable file from Explorer. I can't remember it's exact name, but it's something akin to MLCFG.EXE. Do a search and see if you can find it....

    Good luck :)
     
  3. psych0naut

    psych0naut Thread Starter

    Joined:
    Jan 15, 2002
    Messages:
    167
    Thanks for the help! I'll see what I can find. If anyone knows the exact name of the file I need to run from a command line please let me know. Thx...
     
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