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Outlook 2002 not remembering passwords...

Discussion in 'Web & Email' started by Sasquatch, Mar 11, 2004.

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  1. Sasquatch

    Sasquatch Thread Starter

    Joined:
    Dec 2, 2002
    Messages:
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    I'm running OL 2002 with XP Home on both my desktop and HP laptop. I'm having no problems with OL remembering my passwords on my desktop, but the laptop continually forgets them even though the "Remember my password" box is checked. It will run fine for awhile and then it starts asking for passwords again.

    What should I be looking for, or is there a fix I need to download that I haven't found?

    Thanks.
     
  2. Sasquatch

    Sasquatch Thread Starter

    Joined:
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    Messages:
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    Any ideas?
     
  3. Bob Cerelli

    Bob Cerelli

    Joined:
    Nov 2, 2002
    Messages:
    22,468
    On systems, Outlook or Outlook Express will not remember the e-mail password,
    which would then need to be entered in each time.

    To solve the problem:

    Open Registry Editor
    Go to HKEY_CURRENT_USER \ Software \ Microsoft
    Right Click Protected Storage System Provider
    Choose the Permissions option
    Click the Advanced box near the bottom right hand corner. This should open another box, Towards the bottom of this box there should be two tick boxes, make sure that both of them are ticked. Click Apply, another box will open Click Yes, then Click OK and OK again.
    Left Click the + next to Protected Storage System Provider and Delete any sub folder in this tree. (Right clicking and choose the delete option or press the delete key and choosing yes to delete)
    Shutdown and Restart Computer.

    http://www.onecomputerguy.com/windowsxp_tips.htm#outlook_password
     
  4. Sasquatch

    Sasquatch Thread Starter

    Joined:
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    Messages:
    308
    Thanks. I'll give it a shot!
     
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