1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Outlook 2002 test e-mail fails

Discussion in 'Business Applications' started by black ballon, Aug 13, 2008.

Thread Status:
Not open for further replies.
Advertisement
  1. black ballon

    black ballon Thread Starter

    Joined:
    Feb 27, 2006
    Messages:
    338
    I'm trying to setup my verizon e-mail account. But the test e-mail keeps failing even though all the login info is right.

    Help. =(
     
  2. EAFiedler

    EAFiedler Moderator

    Joined:
    Apr 25, 2000
    Messages:
    13,999
    Hi black ballon

    What happens if you create a new message and send it to yourself?
    Can I assume the original test e-mail is using the Test Account Settings button?

    Could you also post the error message that has been generated?
     
  3. black ballon

    black ballon Thread Starter

    Joined:
    Feb 27, 2006
    Messages:
    338
    Well I click on tools and e-mail accounts. I choose to add a new one. I checked online and found the incoming and oncoming mail servers, entered in all that information and my login info and when I go to test my e-mail settings, everything connects it just says the test e-mail failed and it says verify login info and I do and everything is correct.

    The only thing I can figure is a different port number or I need to actually call Verizon to have them verify me.

    I ran into the same problem with earthlink last night but it turned out my profile was corrupt so we made a new one and it worked fine. But I'm still using the new profile for the verizon account. Or do each e-mail accounts have to have seperate profiles?

    Thanks for the help.
     
  4. EAFiedler

    EAFiedler Moderator

    Joined:
    Apr 25, 2000
    Messages:
    13,999
    Yes, you can have several e-mail accounts setup in one profile.


    Does this look like your server settings?

    Verizon
    POP: incoming.mail.net
    SMTP: outgoing.mail.net



    You can Send and Receive messages using both Earthlink and Verizon accounts, ok?
     
  5. black ballon

    black ballon Thread Starter

    Joined:
    Feb 27, 2006
    Messages:
    338
    Okay I am testing it right now. the settings are incoming.verizon.net and outgoing.verizon.net

    it's stopping at trying to log into the incoming verizon.net. The test email is the next step, I've been playing with the settings and I can't seem to find any proper adjustment.
     
  6. EAFiedler

    EAFiedler Moderator

    Joined:
    Apr 25, 2000
    Messages:
    13,999
    Sorry, I don't know why I do that. :confused:
    I definitely posted the wrong server settings.


    Are you getting any kind of error messages?
     
  7. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/739816