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Outlook 2003- 2 versions competing

Discussion in 'Business Applications' started by hrc987, Oct 10, 2003.

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  1. hrc987

    hrc987 Thread Starter

    Oct 15, 2000
    I installed Outlook 2003 on my computer using xp. I then had a problem, uninstalled it and reinstalled. Now, when I want to open anything in Outlook, I get a message saying it cannot find "Outlook1.pst", where all the data is stored.

    The correct file is "Outlook.pst". I have searched the registry, and files, and cannot find outlook1. I have removed every shred of Office 2003, uninstalled it and reinstalled. It says it cannot open any reinstall, because it cannot fine "Outlook1".

    What can I do to get rid of this phantom "outlook1.pst" and reinstall Office???

    Or, any workarounds?

  2. Anne Troy

    Anne Troy

    Feb 14, 1999
    First Name:
    Have you tried:

    --Telling outlook to use outlook.pst instead of outlook1.pst? It's a setting in lesser versions, but I don't know about 2003.

    --Copying outlook.pst and renaming it to outlook1.pst?
  3. paweaver


    Oct 24, 2003
    I had this happen to me when I put the outlook.pst file in the folder before loading Outllook. It automatically created the outlook1 file.
    I did an import from one to the other and then deleted the outlook1.pst file.
    Be sure to check your "Data File" location for the "Personal Folders". This will tel you the exact pst file it is using.
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