Outlook 2003 adding characters to URLs

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Honeycat

Thread Starter
Joined
Nov 1, 2001
Messages
26
A friend is having difficulty w/ Outlook 2003 (he's a beta tester for it.)

When he receives emails that contain a link, and clicks on the link, a new window opens as it would normally when you click a link contained in email. However, instead of the correct web address appearing in the browser bar, what appears is this: http://%1 , plus the correct address.

Example: If someone sent him an email with the link http://www.google.com , and he clicked on it, a browser would open directing him to http://%1 http://www.google.com . He then has to remove the extra "http://%1%20" and redirect the browser to the correct address.

He wonders if anyone has any thoughts as to why a URL appearing in mail would add characters. He's using a Dell PC, IE6, WinXP-Pro. Thanks.
 
Joined
Aug 10, 2003
Messages
401
It sounds like your friend may be infected by CoolWebSearch. Could you ask your friend to go to http://www.tomcoyote.org/hjt/ , and download 'Hijack This!'.
Unzip, doubleclick HijackThis.exe, and hit "Scan".

When the scan is finished, the "Scan" button will change into a "Save Log" button.
Press that, save the log somewhere, and please copy & paste its contents to the forum.

It will possibly show issues deserving our attention, but most of what it lists will be harmless or even required, so do NOT fix anything yet.
Someone here will be happy to help you analyze the results.
 
Joined
Oct 15, 2003
Messages
4
Hello. Here is the log. After I reinstalled WinXP last night (it's a long story), now some type of installer fires when I click on a hyperlink but flashes and is gone. Can't make it out. But the extra characters are gone now when the browser opens.

Anyway, do you see anything suspicious in the log?

I'm running XP Pro on a Dell with a P4 at 2.53 GHz with 1.0 GB of RAM.

Thanks in advance and best regards.

Gene

Logfile of HijackThis v1.97.3
Scan saved at 1:41:31 GeneZ, on 10/15/2003
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Stardock\SDMCP.exe
d:\Program Files\Object Desktop\WindowBlinds\wbload.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\MSN\MSNIA\msniasvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Common Files\Stardock\TrayServer.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Zone Labs\ZoneAlarm\zapro.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
D:\Program Files\ClipCache\clipc.exe
C:\Program Files\Stardock\CursorXP\CursorXP.exe
D:\Program Files\[email protected]\[email protected]
D:\Program Files\[email protected]\[email protected]
D:\Program Files\FreeSnap\FreeSnap.exe
D:\Program Files\Microgarden\Themebar\TBLoader.exe
C:\scthemes\scthemes.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\msiexec.exe
C:\Program Files\Common Files\PFWShared\cfgintpr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Ontrack\PowerDesk\pdexplo.exe
C:\Gene's downloads\10 downloads\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = htp://www.google.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.genezipperlen.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by GeneZ
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - d:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: WebBlinds - {4F92B827-1E56-4E30-A978-A17A7861A606} - D:\Program Files\Object Desktop\WebBlinds\WebBlinds.dll
O2 - BHO: (no name) - {52D9BB0E-07DF-11D5-AE44-444553540000} - d:\Program Files\HACE\ContextMenu ControlFreak\BHO.dll
O2 - BHO: Freedom BHO - {56071E0D-C61B-11D3-B41C-00E02927A304} - D:\Program Files\Zero Knowledge\Freedom\FreeBHOR.dll
O2 - BHO: Powermarks - {6172E460-FAE3-11D2-B494-004005A47AAA} - D:\Powermarks 3.5\iec.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {BF55256A-3B3B-11D2-B05B-000001145917} - C:\Program Files\Common Files\PFWShared\weaddon.dll (file missing)
O2 - BHO: (no name) - {C56CB6B0-0D96-11D6-8C65-B2868B609932} - D:\Program Files\Xi\Net Transport\NTIEHelper.dll
O3 - Toolbar: Powermarks - {E166B4A2-83E7-11D3-B4FD-004005A47AAA} - D:\Powermarks 3.5\iec.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Dme&x Toolbar - {3F756BC4-26CB-497E-9409-8F09C1850C80} - D:\Program Files\DMEXBAR\dmexbar.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [1A:Stardock TrayMonitor] "C:\Program Files\Common Files\Stardock\TrayServer.exe"
O4 - HKLM\..\Run: [POINTER] c:\Program Files\Microsoft Hardware\Mouse\point32.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zapro.exe
O4 - HKLM\..\Run: [piiserviceO] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKCU\..\Run: [ClipCache] D:\Program Files\ClipCache\clipc.exe /wait 3
O4 - HKCU\..\Run: [CursorXP] C:\Program Files\Stardock\CursorXP\CursorXP.exe
O4 - HKCU\..\Run: [seticlient] d:\Program Files\[email protected]\[email protected] -min
O4 - Startup: FreeSnap.lnk = D:\Program Files\FreeSnap\FreeSnap.exe
O4 - Startup: Microgarden Themebar.lnk = D:\Program Files\Microgarden\Themebar\TBLoader.exe
O4 - Startup: ScreenThemes.lnk = C:\scthemes\scthemes.exe
O8 - Extra context menu item: &Links List - C:\WINDOWS\WEB\urllist.htm
O8 - Extra context menu item: &Web Search - C:\WINDOWS\WEB\selsearch.htm
O8 - Extra context menu item: Download all by Net Transport - D:\Program Files\Xi\NETTRA~1\NTAddList.html
O8 - Extra context menu item: Download by Net Transport - D:\Program Files\Xi\NETTRA~1\NTAddLink.html
O8 - Extra context menu item: I&mages List - C:\WINDOWS\Web\imglist.htm
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: Research (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: DQSD Search Wizard (HKLM)
O12 - Plugin for .bcf: C:\Program Files\Internet Explorer\Plugins\NPBelv32.dll
O16 - DPF: ConferenceRoom Java Client - http://nt90907.decal.unt.edu:8000/java/cr.cab
O16 - DPF: {01111E00-3E00-11D2-8470-0060089874ED} (Support.com SmartIssue) - http://support.charter.com/sdccommon/download/tgctlsi.cab
O16 - DPF: {01111F00-3E00-11D2-8470-0060089874ED} (Support.com Installer) - http://support.charter.com/sdccommon/download/tgctlins.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/08a0b90f21cb8263b117/netzip/RdxIE601.cab
O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://office.microsoft.com/productupdates/content/opuc.cab
O16 - DPF: {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} (DASWebDownload Class) - http://das.microsoft.com/activate/cab/x86/i486/NTANSI/retail/DASAct.cab
O16 - DPF: {82202BE7-C56A-487E-9E55-D84BDC1A5776} (AnarkClient Class) - http://install.anark.com/client/version1/windows-ie/en/AMClient.cab
O16 - DPF: {82774781-8F4E-11D1-AB1C-0000F8773BF0} (DLC Class) - http://transfers.one.microsoft.com/FTM/TransferSource/grTransferCtrl.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://zinio.earthc.net/images.zinio.com/reader/isetup.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4beta.windowsupdate.com/CAB/x86/unicode/iuctl.CAB?37908.4017708333
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://officeupdate.microsoft.com/TemplateGallery/downloads/outc.cab
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 127.0.0.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 127.0.0.1
 
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