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Outlook 2003 - Cannot Access Sent Items Folder

Discussion in 'Business Applications' started by SomeoneUKno, Apr 18, 2008.

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  1. SomeoneUKno

    SomeoneUKno Thread Starter

    Joined:
    Dec 31, 2004
    Messages:
    117
    Hey everyone --

    OK, so I've been looking around the web for a while for an answer for this problem, but so far I haven't found any answers that have helped me. I'm having trouble on a computer in my office with it not being able to access its sent items folder. When I click on the folder, all I get on the screen is a gray box that says "Unable to display the folder." Every other folder works, and Outlook is checking everything out fine. I tried running MS's Inbox Repair Tool but I'm still having the same problem afterward. The only thing I can seem to find which is the cause of the problem is when outlook is networked in with an exchange server, which we don't have. The strangest thing of all is that the message counter that sits next to the sent folder keeps going up every time an email is sent out, showing that Outlook can access the file and save sent emails, yet there is no way for us to see them. If it helps, this computer also has ACT installed and the plugin active in Outlook.

    Any ideas?!

    Thanks!
     
  2. GLComputing

    GLComputing

    Joined:
    Apr 27, 2007
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  3. SomeoneUKno

    SomeoneUKno Thread Starter

    Joined:
    Dec 31, 2004
    Messages:
    117
    It looks like I figured it all out, but thanks! Sry for the late response!
     
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