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Outlook 2003 cannot connect to exchange server

Discussion in 'Business Applications' started by marucker, Apr 17, 2008.

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  1. marucker

    marucker Thread Starter

    Joined:
    Oct 20, 2006
    Messages:
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    I was trying to set up my father's Outlook this evening. He has an IBM Think Pad and is running Microsoft 2000.

    Outlook will not open, saying that it cannot connect to the exchange server. Help.

    Thank you.
     
  2. mozzacajun

    mozzacajun

    Joined:
    Apr 1, 2008
    Messages:
    146
    are you trying to set it up in a home or work environment? Did you install the OS and software from scratch or is this a former business laptop with the old settings?
     
  3. PrurientCherubim

    PrurientCherubim

    Joined:
    Feb 12, 2008
    Messages:
    46
    I'm assuming your Dad doesn't have an exchange server....

    Right click on Outlook from the Start Menu. Choose Properties. This should take you to the "Mail Setup"

    You have a few options from here....

    If you choose show profiles - you can see how Outlook is currently set up -
    You could choose to create a second profile so that the existing one doesn't get deleted... then when you open Outlook it will ask you to choose a profile (or you can set default I believe) - then you would set up his email account from scratch

    If you choose Email Accounts you can modify the existing account - most likely you will want to use POP3 instead of Exchange... then link to whatever email he's intending to use...
     
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