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Outlook 2003: Contacts shortcut from Navigation Pane no longer working

Discussion in 'Web & Email' started by njmeatball, Dec 26, 2013.

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  1. njmeatball

    njmeatball Thread Starter

    Jan 4, 2007
    TSG SysInfor.exe was useless...
    Running Outlook 2003 (included in Office Pro 2003) on WinXPHomeEdSP3 computer (see some sysinfo from Excel below)
    I have used Outlook as a POP3 mail handler for several (almost 10) years. Issue is with access to my Contacts List. It is there and can be accessed by clicking on the Contacts folder in the Folder List view int he Navigation Pane, but directly clicking on the Contacts shortcut on the Navigation Pane does not connect (the Mail shortcut and the Calendar shortcut both work OK. Any thoughts on how to restore the broken shortcut to the Contacts List?? Could it be trying to reach a defective Contact List??

    Thanks for your help... njmeatball 20131226

    OS Name Microsoft Windows XP Home Edition
    Version 5.1.2600 Service Pack 3 Build 2600
    OS Manufacturer Microsoft Corporation
    System Name JDDCOMPUTER
    System Manufacturer Gateway
    System Model GT5658E
    System Type X86-based PC
    Processor x86 Family 16 Model 2 Stepping 2 AuthenticAMD ~2210 Mhz
    BIOS Version/Date Phoenix Technologies, LTD 6.00 PG, 11/26/2007
    SMBIOS Version 2.4
    Windows Directory C:\WINDOWS
    System Directory C:\WINDOWS\system32
    Boot Device \Device\HarddiskVolume1
    Locale United States
    Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
    User Name JDDCOMPUTER\Joe
    Time Zone Central Standard Time
    Total Physical Memory 3,072.00 MB
    Available Physical Memory 949.54 MB
    Total Virtual Memory 2.00 GB
    Available Virtual Memory 1.96 GB
    Page File Space 4.87 GB
    Page File C:\pagefile.sys

    Application name Outlook
    Version 11.0
    Build 8330
    Product ID 70145-745-4287214-57889
    Language English (United States)
    Application Path C:\Program Files\Microsoft Office\OFFICE11\
    System Language English (United States)
    Mail Support Not Available
    Current folder Inbox
    Current item Not Available
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