Outlook 2003 crashes and sends report - seems to be when outbox used - stumped

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disney_cjd

Thread Starter
Joined
Jun 1, 2005
Messages
12
All

I am stumped. I have Office 2003 and have had no probs for monts. I run Panda Internet Sec 2005 and Spybot etc with no problems. ALthough Panda has found a couple of dialers a few days ago.

Anyway I connect using dsl to my isp and runa number of accoutns on Outlook 2003. Yesterday it started to crash and crash in a way in which it sends data to Microsoft without so much as an error message apart from this ...

AppName: outlook.exe AppVer: 11.0.6353.0 ModName: outllib.dll ModVer: 11.0.6359.0 Offset: 002bde54

It crashes when I either,
- typed any letter intot eh "TO" box ina new message OR
- when I reply to a message - this is OK, until it hits the out box then it crashes.

It is still receving mail OK.

I run WIndows XP sp2 and have all the latest upodates for this and OFfice. I am really stumped and its driving me nuts. Any ideas please all?

Thanks so much
Craig
 

disney_cjd

Thread Starter
Joined
Jun 1, 2005
Messages
12
Hi

YEs I did that and I have checekd that all of the psts are under 2 gug also.

Any other ideas or things I should try? I even went back over a doxzen or so restore points adn its still doing it!!

Please help all you can

Thanks
Craig
 

Anne Troy

Anne
Joined
Feb 14, 1999
Messages
11,746
>>checked that all of the psts are under 2 gig also.

2003 doesn't have that limitation. :)

Try this:

(you know where your PST files are, right? Make sure you do)

Start-->Run and type:

outlook.exe /unregserver
(yes, there's a space before the slash)

Then immediately run:

outlook.exe /regserver

You may have to designate your PSTs when you then launch Outlook.

More info (article not related, but see the command-line switches in the article):
http://office.microsoft.com/en-us/assistance/HA010347711033.aspx
 
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