Outlook 2003 Crashes, blurry, and will not connect

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Firstchild

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Joined
Feb 28, 2007
Messages
2
Hi there,

I've been using Outlook 2003 for several years now. And this is my first problem:( with the application.

So my problem is that my display font became a little blurry all of a sudden, and I am unable to change the font settings. When I try to adjust display properties, from OPTION menu, once I'm in the choose a font window, Outlook crashes. (send error report window pops up)

When I try to connect to an internet global server like i-works, that have been configured by my company, it will NOT connect.

When I'm composing and trying to add a recipient, it freezes
and outlook shows a window that says:
Unable to complete the operation. A fatal error had occured in outlook

Is there a solution for all this?:confused:
If I re-install Outlook 2003, will all my network configurations be lost?
Please, I would really appreciate it if anyone could help me with my situation.

This is my sytem info:

OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Name HW-NB-01
System Manufacturer Hewlett-Packard
System Model Pavilion zd7000 (DS487U#ABA)
System Type X86-based PC
Processor x86 Family 15 Model 2 Stepping 9 GenuineIntel ~2992 Mhz
Processor x86 Family 15 Model 2 Stepping 9 GenuineIntel ~2992 Mhz
BIOS Version/Date Hewlett-Packard F.35, 14/10/2004
SMBIOS Version 2.31
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
User Name HW-NB-01\Yunko Beaudoin
Time Zone Pacific Standard Time
Total Physical Memory 512.00 MB
Available Physical Memory 126.15 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 1.22 GB
Page File C:\pagefile.sys
 
Joined
Mar 4, 2007
Messages
3
Sounds like it desperately needs a reinstall, but if you don't want to jump in at the deep end just yet, try these:

1) Check if you've got all these updates for your Outlook.
http://support.microsoft.com/kb/906451/
http://support.microsoft.com/kb/833856/

2) And, of course, the basic repair kit, as provided by Microsoft
http://www.microsoft.com/windows/ie/community/columns/oerepair.mspx

If neither work, you could: Control Panel > Add/Remove Programs > Office 2003 > Change
This MIGHT work, it might not. Seems like the simple option, I know.

However, the easiest way of fixing your problem sounds like a complete reinstall, but this WILL lose your network configurations.

Good luck!

ISys
 

Firstchild

Thread Starter
Joined
Feb 28, 2007
Messages
2

I've updated my outlook 2003 with Microsoft update.
There are no changes,
I'm trying to ask help and support from microsoft, but I couldn't find my product ID.
I tried finding it in my system info list. but it displayed "unknown"
I have a genuine copy.

Do you know if there any program that could save my network settings that I have configured with Outlook 2003? And a program that could save e-mail datas and contacts?
Thank you so much!!:)
 
Joined
Jul 29, 2001
Messages
21,334
All of your email, calendar, contacts and other settings are stored in a PST file. Do a search on your hard drive for a *.pst file with a current date and save it off of the computer. Once you remove and reinstall Outlook you can import the PST file again and restore your emails, etc. This is all contingent that the PST file is not corrupt already.
 
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