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Outlook 2003 - Email appears in Sent Items folder but is not actually being sent.

Discussion in 'Business Applications' started by mikehartley, Mar 5, 2011.

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  1. mikehartley

    mikehartley Thread Starter

    Joined:
    Mar 5, 2011
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    Hello All,

    I'm trying to send an email with an .xml attachment (generated by a registration form that I built in Adobe Acrobat 7.0) When I click the SUBMIT BY EMAIL button an Outlook email pops up, just like it's supposed to, with all data filled out correctly and the .xml attachment in place.

    Once I click SEND the email window closes. When I check my SENT ITEMS folder the email shows up but the message doesn't actually get mailed out (ie the recipients don't receive it). I have tried sending from and to various addresses from 3 computers and always the same result. I would appreciate any help on this.

    I am using Windows 7, Outlook 2003, Adobe Acrobat 7.0

    Mike

    By the way if I go into the SENT ITEMS folder and forward the message it sends properly.
     
  2. Rajeshd1

    Rajeshd1

    Joined:
    Mar 10, 2010
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    after u send it from the attachment ..go into outlook and click send and receive and let us know if u get any error code
     
  3. mikehartley

    mikehartley Thread Starter

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    No error code at all. The message appears in Outlook's SENT ITEMS folder but the recipient (me at various e-mails in this case) never gets it. I have tried sending this from different computers as well (always with Outlook) with the same results. As I said before, if I go into the SENT ITEMS folder and forward the message it goes with no problem. I'm stumped on this one.
     
  4. DaveA

    DaveA David Trusted Advisor

    Joined:
    Nov 16, 1999
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    When you go to the sent folder, what email address is listed as to where these emails have been sent to?
     
  5. mikehartley

    mikehartley Thread Starter

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    I tried sending to 3 different e-mail addresses - all of them were mine. One at my ISP's domain, one at my personal domain and one at hotmail. Each one was entered correctly.
     
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