First Post I am using MS XP pro/ MS Office 2003 ? outlook 2003. I have 4 e mail accounts set up. The same e-mail from the same sender is receved by all four accounts. Two will display in HTML two will be in PLAIN TEXT. All of the e mail accounts are with Verizon DSL. I would like to have all the account to receive in the HTML format. What qam I doing wrong.