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Outlook 2003 incoming mail

Discussion in 'Business Applications' started by staffingpro, Jan 24, 2011.

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  1. staffingpro

    staffingpro Thread Starter

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    Running outlook 2003 and XP home. just noticed to today that 98% of all my mail is going directly to junk mail. What has happened and how do I fix it. Gary
     
  2. EAFiedler

    EAFiedler Moderator

    Joined:
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    Messages:
    14,137
    Hi staffingpro

    In Outlook 2003,
    Tools > Options > Preferences tab > Junk E-mail... button
    What option is selected?
     
  3. staffingpro

    staffingpro Thread Starter

    Joined:
    Mar 12, 2008
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    It is set to High,
     
  4. EAFiedler

    EAFiedler Moderator

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    Apr 25, 2000
    Messages:
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    I have mine set to high, as well. Sometimes Outlook picks up messages that are not spam and dumps them in the Junk Mail folder.

    You can right click the messages in the Junk Mail folder and select:
    Junk E-mail > Mark as Not Junk
    Outlook should then move the message back to the Inbox. If you have more than one message from the same sender in the Junk E-mail folder you can perform the same steps on each of them or move the remaining messages back to the Inbox folder at the same time.

    Also in:
    Tools > Options > Preferences tab > Junk E-mail... button > Blocked Senders tab
    You can scroll through that list and remove the addresses that Outlook has collected that you do not want blocked.

    You don't happen to have additional Spam software installed?
     
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