Outlook 2003 is in SAFEMODE

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ythak

Thread Starter
Joined
Oct 8, 2008
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26
Hi Guys!

can anyone help me! I am using windows XP pro, and Intel P4. may problem is my outlook is always in a safe mode every time I am open it. i don't know how to change it into normal mode so that i can use some properties of the outlook, when i am safe mode i only have limited properties to use even my anti virus don't scan the attachment file in my email.:confused:

thanks guys!
ythak
 

EAFiedler

Retired Moderator
Joined
Apr 25, 2000
Messages
14,172
Hi ythak

Are you using the Start menu shortcut to start Outlook 2003, or a Desktop shortcut?

Close Outlook 2003 and attempt to open it this way:

Start > Run
Key in:
outlook.exe
Click: OK

Outlook 2003 should start normally.


Let us know what happens.
 

ythak

Thread Starter
Joined
Oct 8, 2008
Messages
26
Hi EAFiedler

yap I am using may shorcut in desktop to open my outlook.

I tried your instruction but still it is safe mode.

thanks
 

EAFiedler

Retired Moderator
Joined
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Are you receiving any messages, about Safe mode, before Outlook starts?
 

ythak

Thread Starter
Joined
Oct 8, 2008
Messages
26
yes there is always a prompt message before may outlook start.
it is allowed here in our forum to paste the screen shot so that you can see the prompt?
 

EAFiedler

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Joined
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Yes, screen shots are allowed and welcomed. :)
The best format would be a .jpg, and you can upload it to the TSG server.
 

ythak

Thread Starter
Joined
Oct 8, 2008
Messages
26
can i paste it in microsoft word and send to you as .doc file.
sorry, but can i ask also on how can i upload it to TSG Server?
i am started to view this page and somewhat confusing to manage may account.

thanks,
 

EAFiedler

Retired Moderator
Joined
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Messages
14,172
Open Paint and paste the image in that program. Then do a File > Save As and save the image as a .jpg file.
Pictures in Word documents are not a good vehicle for images.

When the image is complete, click the Go Advanced button here for your reply.
Scroll down to the Manage Attachments button, click that button and a new window will open where you can Browse the files on your computer.
Select the image and click the Upload button to upload the file to the server.
The image will then appear with your reply.
 

EAFiedler

Retired Moderator
Joined
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Messages
14,172
Good job. That's an interesting way to take the screen shot. :)


Open Outlook 2003 and see if there are any Add-Ins you can disable:
Tools > Options > Other tab > Advanced Options button > Add-In Manager button
Uncheck any Add-Ins you find.
Click: OK

Click the Com Add-Ins button and do the same there.
OK, OK, OK to exit the Options window.

Close Outlook 2003 and restart, does it still start in Safe Mode?
 

ythak

Thread Starter
Joined
Oct 8, 2008
Messages
26
Hi!
I follow your instruction but all the Add-Ins is uncheck and also Com Add-Ins is empty.

I restart the outlook and still it is in the safe mode.

do you think user account or settings might affect why may outlook is in safemode?

thanks thanks,
 

ythak

Thread Starter
Joined
Oct 8, 2008
Messages
26
Hi EAFiedler,

i already reinstall may outlook account in may computer but still is it in safemode.
but i do install it again into the another computer and it run as normal mode.
i think the problem is in may pc why it keep on running in safemode.:(

thanks,
 

EAFiedler

Retired Moderator
Joined
Apr 25, 2000
Messages
14,172
Did you create a new profile for Outlook, following the steps at the link I posted?

Are there other problems occurring on this particular computer, that are affecting Outlook?
 

ythak

Thread Starter
Joined
Oct 8, 2008
Messages
26
Hi EAFiedler,

yap..i followed all the step in the link.
I tried also to create may outlook account into another pc and it run as normal mode.
I think may problem is in may pc.
the last thing that i can remember is i made some configuration in may xp user account, also i go to gpedit.msc but i did not remember what are the changes i made..:confused:
 
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