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Outlook 2003 not sending out large files

Discussion in 'Business Applications' started by robertbchambers, Jan 8, 2009.

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  1. robertbchambers

    robertbchambers Thread Starter

    Jan 8, 2009
    Outlook 2003 not sending large files
    Is there a setting in Outlook 2003 that can be changed that allows larger files to be emailed? I can send smaller files, but larger files will not send. My Verizon Broadband allows about 10MB files sizes to be sent, so Outlook must be stopping the larger ones. I recently reinstalled Outlook. My system will now send a 650K file, but a 1MB or larger stays in the Outbox. Sometimes I get an error that there is a problem with the server. Other times the file just stays in the Outbox and tries to send several times. At times the file will be sent but the file stays in the outbox as though it didn't send. I sent a large video file about 10 times to several people, but the file appeared to not send since it stayed in the outbox. Also, at times Outlook freezes when I try to open an email and I have to reboot and sometimes reinstall Office 2003.
    Any ideas would be appreciated.
  2. TxTazDad


    Jan 6, 2009
    ISP's, Businesses & the like all set limits on attachments, it varies place to place. Also, if you try to send a large file to several people it will multiply the problems you're having. When someone does that here at work it REALLY hangs our exchange server up & I have to go delete it from the server itself. As far as all the outlook trouble, sounds like there's more to it than just Outlook freezing
  3. EAFiedler

    EAFiedler Moderator

    Apr 25, 2000
    Hi robertbchambers

    Welcome to Tech Support Guy Forums!

    Is the message still stuck in Outlook's Outbox?
    If so, move or delete the message from the Outbox.

    What anti-virus program are you using? Is e-mail scanning enabled?
    If so, try disabling e-mail scanning to see if a message with the size of 1 MB will send.

    Log into your ISP's web mail server to verify the Inbox is empty, unless you are leaving a copy of the messages on the server?

    Who is your ISP?
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