Outlook 2003 "operation failed" when printing emails

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bkohary

Thread Starter
Joined
Mar 26, 2007
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15
My manager's pc is running xp sp2 and outlook 2003 sp2 on a HP compaq dc7100.

When he randomly opens emails (by double clicking on them, not previewing/reading) and tries to print them (either menu/icon/right click), he gets the error "operation failed".

A reset doesn't fix the problem and I'm aware that html pages need to be opened properly before printing, but like I said, he opens them and gets the error.

Does anybody know of a solution/patch or an explanation?
Or is there anything else I should check for?

EDIT

The emails he gave an example of have rich text, not plain black and white. But there are plenty of rich text emails that do work.
 
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