Outlook 2003 runtime error

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BrunoNero

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Joined
Apr 30, 2010
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15
Hi

Been getting a Runtime error with Outlook 2003 for weeks now, making it unusable. It usually crashes upon start up or a few minutes thereafter at best. It seems to have occurred ever since my antivirus Avast thought an email was infected, which it wasn't.

I've tried uninstalling Outlook and reinstalling. Uninstalling Avast and using a different antivirus or none at all. I've tried Outlook in Safe Mode and have disabled just about all start up items. System Restore doesn't seem to be working properly so I can't go backwards.

I've searched and searched for a solution but no luck. Next step is wiping my hard drive and reinstalling Windows! Oh, I'm running XP HE, forgot to say.

Any suggestions would be gratefully received.
 
Joined
Oct 20, 2004
Messages
7,837
The specifics of your error would help. It could be a corrupted user profile or a corrupt PST (or a few other things) but I can't be certain. I would try making a new account first.
 

BrunoNero

Thread Starter
Joined
Apr 30, 2010
Messages
15
Thanks. Is there a way of doing this without opening Outlook though, given the fact that Outlook crashes almost instantly?

In case it makes a difference, I'm using an imap account.

Anything else you need to know that you think would be useful?
 
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