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Outlook 2003 runtime error

Discussion in 'Business Applications' started by BrunoNero, Apr 30, 2010.

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  1. BrunoNero

    BrunoNero Thread Starter

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    Apr 30, 2010
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    Hi

    Been getting a Runtime error with Outlook 2003 for weeks now, making it unusable. It usually crashes upon start up or a few minutes thereafter at best. It seems to have occurred ever since my antivirus Avast thought an email was infected, which it wasn't.

    I've tried uninstalling Outlook and reinstalling. Uninstalling Avast and using a different antivirus or none at all. I've tried Outlook in Safe Mode and have disabled just about all start up items. System Restore doesn't seem to be working properly so I can't go backwards.

    I've searched and searched for a solution but no luck. Next step is wiping my hard drive and reinstalling Windows! Oh, I'm running XP HE, forgot to say.

    Any suggestions would be gratefully received.
     
  2. slurpee55

    slurpee55

    Joined:
    Oct 20, 2004
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    The specifics of your error would help. It could be a corrupted user profile or a corrupt PST (or a few other things) but I can't be certain. I would try making a new account first.
     
  3. BrunoNero

    BrunoNero Thread Starter

    Joined:
    Apr 30, 2010
    Messages:
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    Thanks. Is there a way of doing this without opening Outlook though, given the fact that Outlook crashes almost instantly?

    In case it makes a difference, I'm using an imap account.

    Anything else you need to know that you think would be useful?
     
  4. slurpee55

    slurpee55

    Joined:
    Oct 20, 2004
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