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Outlook 2003 says attachment open, but no attachment exists

Discussion in 'Business Applications' started by jhamoline, Nov 5, 2004.

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  1. jhamoline

    jhamoline Thread Starter

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    Nov 5, 2004
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    I just installed Outlook 2003 for one of the users on our corporate network as part of Office 2003. The user gets this message "A program has the file attachment <SUBJECT OF EMAIL> open. Changes to this document will be lost unless you save your changes to another file by clicking the File menu of the other program, and then clicking Save As."

    This happens when the user is viewing emails using the Reading Pane and then clicks onto a different email. The strange thing about this is the email does not have any attachments and no other programs are running.

    The OS is Windows XP and the user connects to our exchange server locally using an exchage account.

    I will attach an image with as much detail about the problem as I can without violating confidentiality.

    [​IMG]
     

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