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outlook 2003 sending Duplicate e-mail

Discussion in 'Business Applications' started by stryker9603, Sep 19, 2008.

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  1. stryker9603

    stryker9603 Thread Starter

    Joined:
    Sep 19, 2008
    Messages:
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    Good Morning All. Newbie here so be Gentle. I have searched Google and this forum site for the answer to my question and I cant find the answer.

    currently I have a user using Outlook 2003. some times she sends duplicate messages to clients and to employees. It does not seem to be any pattern associated.

    we are running Exchange on a Microsoft Windows Server 2003 Standard addition server.

    I have ran a repair and fix on outlook. and I have also uninstalled and reinstalled outlook. Those did not seem to work.

    any other fixes I could try?
     
  2. Jabononymous

    Jabononymous

    Joined:
    Apr 21, 2008
    Messages:
    6
    I have in the past had the exact scenario for a user within my organization and this did the trick for me. Let me know how it works
    1. On the Tools menu, click E-mail Accounts.
    2. Click View or change existing e-mail accounts, and then click Next.
    3. Click your POP3 e-mail account, and then click Change.
    4. Click More Settings.
    5. On the Advanced tab, uncheck/deselct the "Leave a copy of messages on the
    server check box and then click OK.
     
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