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Outlook 2003

Discussion in 'All Other Software' started by staffingpro, Oct 8, 2008.

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  1. staffingpro

    staffingpro Thread Starter

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    In using Outlook 2003 I have a problem with one of it functions. In the create a rule area, it doe snot work. I have e-mail going into junk mail and spam that I want delivered to my inbox. Is there something I am mission, it seems pretty straight forward. Any ideas on how to fix or does Microsoft have a hot fix out there that is hidden from folks like me. Gary
     
  2. etaf

    etaf Moderator

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    First Name:
    Wayne
    goto

    tools
    options
    on the first tab are the junk mail settings
     
  3. staffingpro

    staffingpro Thread Starter

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    Thanks, I guess the create rule really does not work. I have to go in and manually add the email list to my safe senders list.
     
  4. EAFiedler

    EAFiedler Moderator

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    Hi staffingpro

    With the message open in the Junk Mail folder, you should be able to use:
    Actions > Junk E-mail > Mark as Not Junk
    or use: ctrl+Alt+J

    A prompt will appear for you to verify your decision and the message will be moved to the Inbox.

    I also placed the Mark as Not Junk command on the Toolbar so I don't need to open the message to place it on the Safe Sender's List.
     
  5. staffingpro

    staffingpro Thread Starter

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    thanks, I would imagine that you have to do this every time unless you add them to your accept senders list.
     
  6. EAFiedler

    EAFiedler Moderator

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    Every time? As in you have 5 messages from the same person in the Junk Mail folder?

    If so, Mark as Not Junk, one time, would add them to the Safe Sender's List, then you would move the remaining 4 messages to the Inbox. I have my Junk Mail folder configured to sort by the From column. :)
     
  7. staffingpro

    staffingpro Thread Starter

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