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Outlook 2007, 3wks ago good, now SO SLOW

Discussion in 'Web & Email' started by Jeanette123, Jan 6, 2011.

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  1. Jeanette123

    Jeanette123 Thread Starter

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    Jan 6, 2011
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    I'm in the same boat as I've been reading others are. Opening ANY email folder is painfully slow. It starting happening about 3wks ago. I'm the only user of this computer. I bought Remove Duplicates software, PC cleanup software, all a waste of money, ITS STILL SO SLOW. After that software didn't work, I deleted all unnecessary emails one-by-one (ugh!) and THAT DIDN'T WORK EITHER. That duplicate software originally scanned 22,000 emails (I can't imagine having that many but they were somewhere I guess). Now I'm down to 3,000 emails that the duplicate finder scans and it's still real slow opening ANY email folder. Getting so sick of this LONG wait to open each folder, Inbox, Sent Mail, Junk, Delete, you name it! Any ideas? Thank you in advance.
     
  2. simon7272

    simon7272

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    Remove Microsoft outlook update KB 2412171 in add/remove it works a treat I had the same problem good luck
     
  3. Jeanette123

    Jeanette123 Thread Starter

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    Jan 6, 2011
    Messages:
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    Thank you Simon7272. I uninstalled Outlook 2007 update KB 2412171, it IS running a bit better now but still a bit sluggish when switching files (Inbox, Send, Delete, Junk). Not back to it's original speed but a lot better than waiting 20-seconds each time I switch files, around 5-seconds now. I haven't restarted the puter yet, maybe that will help too. Thanks a million, appreciate your help!
     
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