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Outlook 2007 crashes on reminders

Discussion in 'Business Applications' started by DAC324, Feb 1, 2013.

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  1. DAC324

    DAC324 Thread Starter

    Joined:
    Jan 31, 2013
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    Hello all,

    possibly a problem which occurs not very often. In some cases, Outlook 2007 crashes immediately after clicking "Dismiss" or "Remind me later" on a typical reminder window.

    The event log says:
    Event ID 1000
    Faulting application outlook.exe, version 12.0.6665.5003, stamp 5061d307, faulting module ntdll.dll, version 5.1.2600.6055, stamp 4d00f2a2, debug? 0, fault address 0x00036ddb.

    Part of the solution was already posted in the Techguy forums by flyhon on 24-OCT-2008:
    You can do that with a REG file like this:
    However, in my case, it seems to be another ACM codec in addition. After disabling the vct3216.acm (Voxware Metasound) the problem initially seemed to have gone. But after switching to another Outlook profile (Exchange) the problem reappeared. For now, I have disabled all ACM codecs with the Codec Tweak Tool, and the crashes now seem to have gone. Hope that it really fixed the crashes now.

    Kind regards,
    DAC324
     
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