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Outlook 2007 Crashes when switching between Calendars & Inbox

Discussion in 'Business Applications' started by tmw76, Nov 7, 2007.

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  1. tmw76

    tmw76 Thread Starter

    Joined:
    Nov 7, 2007
    Messages:
    1
    We have numerous users that are having problems with Outlook crashing when
    switching between other user's calendars and their Inbox. Sometimes it takes
    2-3 times switching between the two, other times it takes 10-15 times, but I
    am able to duplicate. At first I thought that it might be Windows Desktop
    Search or Copernic which are loaded on all machines. I also thought it may
    be Office Communicator which is also installed on all of these machines.
    After disabling Outlook indexing for Copernic and WDS, it still doesn't seem
    to resolve the issue. All machines are running the following applications:

    Trend Micro - Office Scan (Virus Protection)
    Windows Desktop Search 3.01
    Copernic Search
    Office Communicator
    Live Backup
    Adobe Acrobat 8

    When I look in the event viewer at the error message, I am seeing the
    following error message:
    Faulting application outlook.exe, version 12.0.6023.5000, stamp 46574050,
    faulting module outlook.exe, version 12.0.6023.5000, stamp 46574050, debug?
    0, fault address 0x002863ae.

    Help!!!

    Troy
     
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