I have followed the instructions from Microsoft...removed all filtering.
Also selected all the domain names from frequent correspondent companies (our own company, husband's etc.) as "safe" and still, everything is classified as Junk.
Should this be significant:
When I indicate "Not Junk" it moves it into inbox, but will not let me open any attachments. It keeps the "protection" turned on. I have to close Outlook and get back on, before I have access.
I find nothing in the Microsoft Knowledge base that addresses this.
Also selected all the domain names from frequent correspondent companies (our own company, husband's etc.) as "safe" and still, everything is classified as Junk.
Should this be significant:
When I indicate "Not Junk" it moves it into inbox, but will not let me open any attachments. It keeps the "protection" turned on. I have to close Outlook and get back on, before I have access.
I find nothing in the Microsoft Knowledge base that addresses this.