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Outlook 2007, Incorrect time on incoming emails

Discussion in 'Web & Email' started by Appreciation, Feb 5, 2010.

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  1. Appreciation

    Appreciation Thread Starter

    Joined:
    Feb 5, 2010
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    The Windows 7 system clock is correct, but incoming emails (on Outlook 7) are consistently showing a time that is 19 hours behind. (I have tested this by sending myself emails.) How do I fix this problem?
     
  2. VistaRookie

    VistaRookie

    Joined:
    Apr 26, 2008
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    You most likely do not have the correct time zone set.
    Otherwise, it could be an email server error...check
    with your email provider
     
  3. Appreciation

    Appreciation Thread Starter

    Joined:
    Feb 5, 2010
    Messages:
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    Thank you, VistaRookie, for the advice, much appreciated. I have sorted it all out now, thanks to entering the crucial word 'timezone'. In case it helps anyone else, I had previously used Microsoft 'Help' and searched on 'time' with no useful result. An Outlook search on 'timezone' took me to 'Options', 'Calendar', 'Timezones', and I was able to change to my local time in Melbourne (Australian Eastern time + 1 for summer). I assume that the incorrect time had defaulted to the Microsoft (Seattle) time which is curently 19 hours behind us (Pacific coast) - I have no idea why.
    Interestingly, changing the timezone in Outlook also changed the Windows 7 clock, advancing it by 19 hours, like a time machine!! Changing the Windows 7 clock back to our correct time zone did not alter the Outlook time zone. A test email now shows everything is working correctly.
     
  4. VistaRookie

    VistaRookie

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    Messages:
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    You're welcome. Glad you got it sorted. (y)
     
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