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Outlook 2007 Rules Not Working

Discussion in 'Business Applications' started by Monty75, Jul 17, 2007.

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  1. Monty75

    Monty75 Thread Starter

    Joined:
    Jan 25, 2000
    Messages:
    58
    I am using the rules wizard in Outlook 2007 to forward messages. The rule is:
    Apply this rule after the message arrives
    sent to me
    forward it to e-mail address

    The rule does not work, even though I have it checked on. If I force it run through the wizard it works. Any thoughts?
     
  2. Monty75

    Monty75 Thread Starter

    Joined:
    Jan 25, 2000
    Messages:
    58
  3. ekim68

    ekim68

    Joined:
    Jul 8, 2003
    Messages:
    55,498
    First Name:
    Mike
  4. Ciberblade

    Ciberblade Retired Moderator

    Joined:
    Sep 22, 2003
    Messages:
    16,279
    Heyyo Monty,

    First, was this a clean install of 2007, or did you upgrade from '02/'03? If the later, Open you 'rules and alerts' under 'tools' and select the rule you want.

    Looking at your rule....the functionality is correct, and that is verified by the fact that it will forward when you force the run.

    So, you've selected your rule...now at the far upper-right of the dialog box, select 'options' and under 'rules upgrade' select 'upgrade now' -- this will force your rule to adhere to the '07 policy manager.

    By the way...is your mail on an exchange system by chance? And next to your rule, does it have (client-only) listed next to it?

    CB :cool:
     
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