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Outlook 2007 Send button not responding

Discussion in 'Business Applications' started by prologic08, Feb 26, 2010.

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  1. prologic08

    prologic08 Thread Starter

    Feb 26, 2010
    We are having some problems with email drafts that cannot be sent. In our case, I may have a reason but wanted another opinion.

    When someone composes a new Outlook email message and they spend a long time writing the draft..Lets say 2 hours passes. When the user tries to send the message, the send button does not respond to mouse clicks. If you close the message without sending, it will give you an error (I do not remember what the error said).

    We are guessing that it is because we lost connection to our Exchange server if only for a moment and than it orphaned the message. Before I take this as a final answer, I wanted to know if anyone else had seen this.

    Also, is it common for Outlook and Exchange to lose connection every once in a while?

    Thank you.

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